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2.0 - 6.0 years

2 - 6 Lacs

Bengaluru

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Inviting applications for OTC Collection Must Have B2B Collection Exp Must hv international exp only Excellent comms are mandatory Any Grad Can Apply CTC upto 6.50 LPA Bangalore - Location US Shifts Call/ Wtsapp - Neha-8459669951

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2.0 - 7.0 years

3 - 6 Lacs

Chennai

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min 2 yrs exp in otc collection- b2b collection Graduate virtual interview 5 days ,us shifts shweta- 9999309521 shwetaa.imaginators@gmail.com

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3.0 - 6.0 years

2 - 6 Lacs

Kolkata

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Inviting applications for OTC Collection Must Have B2B Collection Exp Must hv international exp only Excellent comms are mandatory Any Grad Can Apply CTC upto 6.00 LPA Koltata Location US Shifts Call/ Wtsapp - Neha-8459669951

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1 - 4 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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2 - 6 years

4 - 6 Lacs

Bengaluru, Gurgaon, Kolkata

Hybrid

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Min 3 yr exp in OTC majorly Collections role. 5 Days, 2 offs Rotational shifts n offs Hybrid loc- Kolkata, Bangalore, Gurugram, Noida Required grad+3 years exp in B2B Collections, Customer Service. Shweta-9999309521 shwetaa.imaginators@gmail.com

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1 - 4 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 3 years

3 - 6 Lacs

Hyderabad

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Job Purpose: The Business Development Manager is the main interface between the Company's Customers and Suppliers. Business Development Manager is responsible for execution of the suppliers' strategy. The Business Development Manager is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. Responsibilities: Create, Develop & implement supplier/vendor specific initiatives (10%) Channel Partner & Vendor engagement (20%) Execution - Credit management, Order processing, AR Collections (20%) Operational excellence - pipeline management, forecasting & inventory management (10%) Learn from existing BDMs on market potential and work on developing market base (10%) Work with Channel Partners to develop sales competencies and help close deals through hands on involvement and coaching (10%) Coordinate with Supplier for Partner Technical & Sales Training on new product/s and/or technologies (10%) Knowledge, Skills and Experience: 1 to 3 Years of relevant work experience. Master's / Postgraduate Degree with Sales Field of Study preferred. Bachelor's Degree with Technical / Business field of study required. Able to execute instructions and to request clarification when needed. Possesses basic clerical and data entry skills. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and and a local language. Able to create and conduct formal presentations. Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at a basic level. ?

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1 - 3 years

4 - 8 Lacs

Kochi

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Job Purpose: The Business Development Representative is the main interface between the Company's Customers and Suppliers. Business Development Representative is responsible for execution of the suppliers' strategy. The Business Development Representative is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. Responsibilities: Create, Develop & implement supplier/vendor specific initiatives (10%) Channel Partner & Vendor engagement (20%) Execution - Credit management, Order processing, AR Collections (20%) Operational excellence - pipeline management, forecasting & inventory management (10%) Learn from existing BDMs on market potential and work on developing market base (10%) Work with Channel Partners to develop sales competencies and help close deals through hands on involvement and coaching (10%) Coordinate with Supplier for Partner Technical & Sales Training on new product/s and/or technologies (10%) Knowledge, Skills and Experience: 1 to 3 Years of relevant work experience. Master's / Postgraduate Degree with Sales Field of Study preferred. Bachelor's Degree with Technical / Business field of study required. Able to execute instructions and to request clarification when needed. Possesses basic clerical and data entry skills. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and and a local language. Able to create and conduct formal presentations. Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at a basic level. ? Working Conditions: Distribution center environment may include:exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions Occasional non-standard work hours or overtime as business requires. On-call availability required as necessary. Professional, office environment. Frequent Travel Required (50%).

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1 - 3 years

3 - 5 Lacs

Mumbai

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Job Purpose: The Business Development Representative is the main interface between the Company's Customers and Suppliers. Business Development Representative is responsible for execution of the suppliers' strategy. The Business Development Representative is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. Responsibilities: Create, Develop & implement supplier/vendor specific initiatives (10%) Channel Partner & Vendor engagement (20%) Execution - Credit management, Order processing, AR Collections (20%) Operational excellence - pipeline management, forecasting & inventory management (10%) Learn from existing BDMs on market potential and work on developing market base (10%) Work with Channel Partners to develop sales competencies and help close deals through hands on involvement and coaching (10%) Coordinate with Supplier for Partner Technical & Sales Training on new product/s and/or technologies (10%) Knowledge, Skills and Experience: 1 to 3 Years of relevant work experience. Master's / Postgraduate Degree with Sales Field of Study preferred. Bachelor's Degree with Technical / Business field of study required. Able to execute instructions and to request clarification when needed. Possesses basic clerical and data entry skills. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and and a local language. Able to create and conduct formal presentations. Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at a basic level. ? Working Conditions: Distribution center environment may include:exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions Occasional non-standard work hours or overtime as business requires. On-call availability required as necessary. Professional, office environment. Frequent Travel Required (50%).

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3 - 8 years

3 - 6 Lacs

Bengaluru

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Candidate should have core Experience into O2C Collections / B2B Collections Should be ok with Night Shifts / WFO / Bangalore Location 3+ Years of Experience Required Salary Upto - 6.5 LPA

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1 - 4 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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2 - 5 years

2 - 6 Lacs

Delhi NCR, Delhi, Gurgaon

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Inviting applications for the role Collection You shall be responsible for B2B collection Must have min 3 yrs of work Exp Any Graduate can apply Must hv Excellent comms Ctc Upto 6.50 US Shifts Fixed Weekend Off Call/wtsapp@Neha 8459669951

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1 - 5 years

3 - 7 Lacs

Mumbai

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Position Summary & Key Areas of Responsibility: Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment; reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Process credit memos against items returned. Issue collection letters to client that did not comply with the terms of contract Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Basic Qualifications: Bachelor degree in business or related field Minimum of one year of experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Willingness to work regular night shifts Preferred Qualifications: Associates Degree or technical or equivalent preferred.

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5 - 10 years

5 - 8 Lacs

Gurgaon

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Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of [Asst Manager], [Customer Care]! In this role, We are seeking a highly motivated and experienced Operation Manager to join our contact center team. The ideal candidate will have a strong background in managing operations in a contact center environment, with a focus on client management and customer satisfaction. The Operation Manager will be responsible for overseeing the day-to-day operations of the contact center, ensuring efficient and effective delivery of services to our clients Responsibilities • Manage and oversee the daily operations of the contact center, including but not limited to, call handling, workforce management, and quality assurance. • Develop and implement strategies to improve overall performance and productivity of the contact center. • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. • Ensure compliance with company policies and procedures, as well as industry regulations. • Train, coach, and mentor contact center staff to ensure high-quality service delivery. • Handle client escalations and maintain strong relationships with clients. • Conduct regular performance evaluations and provide feedback to team members. • Stay updated on industry trends and best practices to continuously improve the contact center operations. Qualifications we seek in you! Minimum Qualifications / Skills • Minimum of a Bachelor's degree in any field or a related field. • Lean Six Sigma trained and tested. • Good experience in managing operations in a contact center environment. • Excellent communication skills, both written and verbal. • Experience in handling contact center tools and technologies. Preferred Qualifications/ Skills • Strong client management skills. • Understanding of customer satisfaction methodology. • Flexibility to work early shift timings (IST 1:00 am onwards) and weekends. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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10 - 16 years

16 - 17 Lacs

Gurgaon

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We are seeking a dynamic and experienced Training Manager to oversee the training needs of a team comprising up to 500-600 employees. • The ideal candidate will have strong leadership skills to manage a team of training trainers and drive the effective execution of training programs. • They will be accountable for various aspects of training, including new hire training, performance monitoring during the initial period, and continuous knowledge management during regular operations. • People Management: Lead and mentor a team of training trainers to ensure they meet their objectives and deliverables effectively Training • Program Development: Collaborate with stakeholders to design comprehensive process training plans tailored to the organization's needs. Assess and enhance the effectiveness of training materials, including Standard Operating Procedures (SOPs), Participant and Facilitator Guides, and Learning Check Points. • Execution and Oversight: Execute training deliverables under the guidance of the Training Manager, ensuring alignment with organizational goals and standards. Conduct audits, Performance Knowledge Transfer (PKT) calibrations with Quality Assurance (QA), and Training Needs Assessments (TNA) for employees in day-to-day operations. • Monitoring and Improvement: Track and provide detailed updates on the progress of training batches, identifying areas for improvement and optimization. Conduct periodic follow-ups on below quality (BQ) employees, providing tailored training and refreshers to enhance performance. • Certification and Development Programs: Organize certification programs and other developmental workshops for auxiliary trainers to enhance their skills and capabilities.• Process Improvement: Regularly review and revise standard operating procedures (SOPs) in consultation with clients, ensuring alignment with best practices and evolving business needs. • Compliance and Reporting: Ensure adherence to training governance mechanisms outlined in the Training Standard Document (TSD).Prepare, publish, and maintain various training reports and dashboards to track key performance indicators and inform decision-making. Qualifications Graduate is a must

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0 - 5 years

2 - 6 Lacs

Delhi NCR, Delhi, Greater Noida

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Inviting applications for the role Collection You shall be responsible for B2B collection Must have min 3 yrs of work Exp Any Graduate can apply Any Collection Exp Must hv Excellent comms Call/wtsapp@Neha 8459669951

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6 - 11 years

15 - 25 Lacs

Gurgaon

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Are you a seasoned training professional with a passion for leadership and process excellence? We are looking for a Training Manager to oversee the training needs of a large team employees in the US Healthcare RCM domain. Your Future Employer: A globally recognized organization offering growth opportunities in the US Healthcare Revenue Cycle Management (RCM) industry, known for its commitment to operational excellence and employee development. Responsibilities: 1 - Leading and mentoring a team of trainers to ensure impactful training delivery 2- Developing and enhancing training programs, including SOPs, guides, and assessments 3 - Executing training deliverables, audits, and Performance Knowledge Transfer (PKT) calibrations 4- Monitoring and optimizing new hire training and performance tracking 5- Conducting certification programs and skill-enhancement workshops for trainers 6- Ensuring compliance with training governance and maintaining training reports. Requirements: 1- 10+ years of experience in US Healthcare RCM 2- Strong understanding of Medical Billing, AR Collections, and Denial Management 3- Proven expertise in training strategy, process improvement, and quality assurance 4- Excellent leadership and stakeholder management skills. 5- Looking for someone who is convenient for working in U.S Shift. What's in it for You? 1- A leadership role in a dynamic and growing industry 2- Exposure to cutting-edge training methodologies 3- Career advancement in a structured, high-impact environment 4- Competitive salary and benefits. Reach Us: If this opportunity aligns with your career aspirations, send your updated profile to ronil.goyal@crescendogroup.in. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are committed to empowering job seekers and employers with a seamless hiring experience. Crescendo Global does not discriminate based on race, religion, gender, or any other protected status. Note: We receive a high volume of applications daily. If you do not hear from us within a week, please assume your profile has not been shortlisted. Your patience is appreciated. Profile Keywords: Training Manager, Process Training, US Healthcare RCM, Medical Billing, Denial Management, AR Collections, Trainer Leadership, Training Governance

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3 - 8 years

3 - 6 Lacs

Noida

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Candidate should have core Experience into O2C Collections / B2B Collections / B2C Collections Should be ok with Night Shifts / WFO / Noida Location 3+ Years of Experience Required Salary Upto - 6.5 LPA

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2 - 4 years

3 - 5 Lacs

Coimbatore

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The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Collections Associate This role will be a full-time position based out of our Coimbatore office. Associate is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships and ensuring timely payment there by reducing past due and influencing DSO numbers positively. What we're looking for Education: Any bachelor's or master's degree & finance background will be an added advantage. Experience: 2+ years of overall experience Should be Flexible to work in night shifts and working from the office. How you will thrive and create an impact Collect customer payments in accordance with payment due dates. Reviews and prioritizes open accounts for collection efforts. Role of mentor and backup for the associates in charge of and bringing them up the learning curve Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment Making outbound collection calls in a professional manner while keeping and improving customer relations. Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. Based on customer responses, recommend, and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage Avantor associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. When necessary, escalate collection problems to CFS Management and/or the Sales Team to assist in the collection/resolution process Approve and authorize the release of orders according to a credit line and payment history within established guidelines. Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. Work on special projects, e.g., account clean up, as needed Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements Process Payments & Refunds as applicable Resolve billing and customer credit issues Update account status records and collections effort Report on collection activity and accounts receivable status.

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