About Us: Nouria Design is a modern luxury brand that blends craftsmanship with contemporary style, creating timeless pieces for the modern, confident woman. Known for refined silhouettes, impeccable detailing, and high-quality fabrics, we embrace individuality and effortless elegance. As a growing brand, we value innovation, collaboration, and a customer-first approach, making it an exciting space for creative professionals who want to shape meaningful luxury experiences. Working model: OnsiteLocation: Andheri EastDays: Monday - SaturdayTimings: 10:00am - 7:00pmBudget: 6 to 7 LPA (depending on experience)Experience: 2+ years We are looking for a proactive and strategic CRM Manager who understands the nuances of luxury customer relationship management. The ideal candidate will not only handle day-to-day CRM operations but also build structured processes, implement best practices, and introduce efficient systems for long-term customer engagement. This role requires a hands-on approach, ensuring personalized communication and effective issue resolution, while also leveraging data-driven insights to enhance customer retention and loyalty. Key Responsibilities:CRM Strategy & Customer Engagement:Develop and implement a structured CRM system for seamless customer communication and retention.Manage interactions across WhatsApp, Shopify, email, LinkedIn, and other platforms.Make outbound calls to engage customers, address concerns, and drive conversions.Analyze customer behavior, track feedback, and segment audiences to enhance engagement.Design personalized communication plans for high-value customers with exclusive offers.Process Development & System Implementation:Recommend and integrate a CRM platform suited to the brand’s needs.Develop automations and workflows for customer inquiries, order management, and follow-ups.Create data-driven reports to track campaign effectiveness and retention metrics.Collaboration & Customer Retention:Work with sales, marketing, and operations teams to align CRM strategies with business goals.Drive customer loyalty programs, referral strategies, and retention initiatives.Manage and resolve customer complaints, ensuring a high-quality service experience.Identify partnership opportunities to enhance customer engagement and brand positioning.What We’re Looking For:Experience: 2+ years in CRM and customer success, preferably in a premium/luxury brand.Skills: Strong understanding of customer engagement, retention strategies, and CRM platforms.Industry Exposure: Experience managing high-value customer relationships in a luxury or premium brand setting.Technical Proficiency: Hands-on experience with CRM tools, automation, and data analysis.Communication: Excellent verbal and written communication skills for seamless customer interactions. Why Join Us?At Nouria, we don’t just create fashion—we craft experiences. Join us to be part of a creative, fast-growing environment where innovation, collaboration, and a customer-first approach drive everything we do. If you're passionate about shaping the future of luxury fashion, you would look great on our team!

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. General Summary Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station, during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. Principle Duties And Responsibilities Preparing all fresh made to order food items Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center Load product into fresh case as needed Operating the cash register Provide best in class customer service Maintain high levels of sanitation Assist in monitoring of inventory levels for freshness and availability Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date Customer Service Provide the best customer experience to every customer Greet every customer with a smile and sincere greeting Suggest possible purchases to the customers and promote specials Assume full responsibility for the execution of Nouria’s customer service program at the site level Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure all environmental and hazardous material regulations are strictly enforced Maintain safety and security of the store and document any accidents or incidents that occur Manage the maintenance of the customer environment inside and around the perimeter of the store Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program Promptly Report workplace accidents, injuries, incidents, or illnesses Complete the new employee safety orientation procedure The use of gloves, hat/visor, and apron are required. Qualifications General safety, sanitation and hygiene procedures. Product/production processes. Allergen & Food Safety Awareness Basic knowledge of the product, production processes and other techniques for maximizing the level of production. Ability to follow instructions and established procedures Ability to work alone or as a member of a team Awareness of sanitation and hygiene procedures and practices, Concern for the safety of self and co-workers and a responsible attitude. Physical Requirements Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 50 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people. Are willing to work in a fast paced and challenging team-based environment you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. General Summary The Assistant Store Manager is responsible for assisting the Store Manager in overseeing the daily operation of the store. They are responsible for mentoring team members to provide fast and friendly service and ensure every customer receives a great shopping experience. Requirements Maintain a courteous, friendly attitude Stock, re-stock inventory merchandise throughout facility Check in vendor deliveries Must have minimum of one year retail experience. Must have general computer knowledge. Complete required paperwork including shift report, gas reconciliation, cigarette counts, etc. Assist in training Assist Store Manager as needed. Additional Info Must be able to read, write and operate electronic equipment and sales transactions. Must have good communication skills Must be able to follow instructions Must be able to stand at all times Must be able to kneel, lift and bend up to 25 (twenty-five) pounds. Required to work any shift within operational hours of the store and weekends. Must be 18 years of age Must have own reliable transportation and a valid driver’s license Physical Requirements Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 30 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing and working at a cash register Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. General Summary Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station, during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. Principle Duties And Responsibilities Preparing all fresh made to order food items Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center Load product into fresh case as needed Operating the cash register Provide best in class customer service Maintain high levels of sanitation Assist in monitoring of inventory levels for freshness and availability Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date Customer Service Provide the best customer experience to every customer Greet every customer with a smile and sincere greeting Suggest possible purchases to the customers and promote specials Assume full responsibility for the execution of Nouria’s customer service program at the site level Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure all environmental and hazardous material regulations are strictly enforced Maintain safety and security of the store and document any accidents or incidents that occur Manage the maintenance of the customer environment inside and around the perimeter of the store Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program Promptly Report workplace accidents, injuries, incidents, or illnesses Complete the new employee safety orientation procedure The use of gloves, hat/visor, and apron are required. Qualifications General safety, sanitation and hygiene procedures. Product/production processes. Allergen & Food Safety Awareness Basic knowledge of the product, production processes and other techniques for maximizing the level of production. Ability to follow instructions and established procedures Ability to work alone or as a member of a team Awareness of sanitation and hygiene procedures and practices, Concern for the safety of self and co-workers and a responsible attitude. Physical Requirements Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 50 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities: Maintain accurate books of accounts including data entry, reconciliations, and record-keeping Handle day-to-day accounting tasks: sales entries, purchase invoices, and expense reports Assist in preparation of GST filings, TDS, and other statutory compliances Coordinate with internal departments and vendors for financial documentation Work with senior accountants to ensure accuracy in financial statements Requirements: Bachelor’s degree in Commerce/Accounting/Finance 1–2 years of relevant accounting experience (internships included) Familiarity with Tally, Zoho Books, or similar accounting software Sound knowledge of GST, TDS, and other basic accounting principles Strong Excel and data entry skills Good organizational and communication skills A proactive and responsible attitude Remuneration: Up to ₹23,000 per month, based on experience and qualifications.

Key Responsibilities: Plan, execute, and optimize campaigns on Google and Meta platforms (Facebook & Instagram). Work closely with the creative and brand teams to develop growth-oriented strategies and ensure campaign alignment. Monitor ad performance, analyze data, and generate reports focused on ROI and ROAS. Manage campaign tracking, and audience segmentation. Ensure smooth integration and tracking through platforms like Gokwik to reduce drop-offs and enhance conversions. Stay updated on trends across social media platforms and use insights to inform performance strategies. Requirements: 2–3 years of experience in performance marketing, preferably in e-commerce, fashion, or D2C brands. Proficiency in Shopify Google Ads, Meta Business Manager, and analytics tools. Familiarity with Gokwik and basic integration processes. Strong analytical skills with a focus on campaign optimization and growth metrics. Understanding of social media platforms like Instagram, Facebook, etc.

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. General Summary Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. Principle Duties And Responsibilities Must be able to work a flexible schedule as needed. Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations. Must be able to interact with customers in a friendly, professional manner Prepare a shift report at the end of the shift as per company guidelines. Must be 18 years of age or older Customer Service Provide the best customer experience to every customer Greet every customer with a smile and sincere greeting Suggest possible purchases to the customers and promote specials Assume full responsibility for the execution of our customer service program at the site level Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure all environmental and hazardous material regulations are strictly enforced Maintain safety and security of the store and document any accidents or incidents that occur Manage the maintenance of the customer environment inside and around the perimeter of the store Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program Promptly Report workplace accidents, injuries, incidents, or illnesses Complete the new employee safety orientation procedure Qualifications Read, understand, and write the English language at the eighth-grade level. Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in. Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations). Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques Ability to remain calm and respond according to policies and procedures in any form of emergencies. Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store) Perform general housekeeping duties as needed Must be 18 years of age Physical Requirements Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 50 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Inventory Manager (with Automation Expertise) At Nouria, we create statement luxury pieces that celebrate individuality and craftsmanship. As we scale, we’re looking to streamline our backend processes and bring in a proactive Inventory Manager to optimize and future-proof our inventory systems. Key Responsibilities Inventory Oversight: Manage and maintain real-time inventory data across studio, warehouse, and partner platforms. Ensure stock levels are accurate, timely, and in sync across all sales channels (e-commerce, studio, pop-ups). Automation & Process Building: Evaluate existing manual inventory processes and suggest tools/software for automation. Lead implementation of inventory management software (like Zoho Inventory, Unicommerce, or custom ERP tools). Train internal teams on new tools and create SOPs for smooth operations. Stock Audits & Reporting: Conduct periodic stock audits and reconcile discrepancies. Generate daily/weekly/monthly stock movement reports for the team and founders. Vendor & Supply Chain Coordination: Liaise with production and vendors to ensure timely inward of inventory and accurate tracking of material movement. Returns & Exchanges Management: Maintain logs for return shipments and coordinate with the support team for exchanges, repairs, or repackaging. What We’re Looking For Prior experience in inventory management (preferably in fashion, retail, or D2C brand environment). Familiarity with automation tools and interest in setting up scalable systems. Strong organizational and analytical skills. Excel/Google Sheets proficiency is a must; knowledge of inventory software is a plus. Proactive mindset with the ability to work independently and collaboratively. Bonus (Good to Have) Experience working in a luxury or high-inventory SKU brand. Exposure to Shopify or other e-commerce platforms. Background in logistics or warehouse coordination.

Company Description Nouria is more than just a clothing brand; it empowers individuals to feel confident and comfortable while making mindful fashion choices. With roots in India, Nouria combines local influences with global appeal, offering versatile designs that can be layered and worn in multiple ways. Sustainability is at the core of the brand, focusing on recyclability and upcycling. Role Description This is a full-time, on-site Human Resources (HR) role located in Mumbai. The HR role involves managing daily personnel tasks, developing and enforcing HR policies, overseeing employee benefits and HR management. The role requires hands-on involvement in employee relations, recruitment, and ensuring compliance with labor regulations. Key Responsibilities: Manage end-to-end recruitment for factory workers, office staff, and managerial roles. Handle onboarding, training, and compliance onboarding for factory and office employees. Maintain accurate employee records, attendance, and leave management, ensuring compliance with labor laws. Manage payroll processing and statutory compliance related to labor regulations. Monitor factory safety protocols and coordinate with management for maintaining a safe working environment. Oversee administrative functions such as inventory management of supplies, maintenance of factory equipment, and office management. Coordinate production schedules, quality checks, and delivery timelines in collaboration with the factory team. Support in implementing HR policies aligned with industry standards and legal requirements. Organize employee engagement activities and foster a positive workplace culture. Manage vendor relationships and procurement related to factory supplies and office needs. Requirements: Minimum 3 years experience in HR and factory/admin management, preferably in fashion, apparel, or manufacturing industries. Strong understanding of labor laws and compliance in India. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Knowledge of MS Office, HRMS, and inventory management tools. Bachelor's degree in HR, Business Administration, or a related field preferred. Passion for the fashion and apparel industry is a plus. Qualifications Strong knowledge of Human Resources (HR) and HR Management Experience in developing and implementing HR Policies Knowledge in areas of Employee Benefits and Personnel Management Excellent communication and interpersonal skills Ability to work effectively on-site in Mumbai Experience in the fashion industry is a plus Bachelor’s degree in Human Resources, Business Administration, or related field

Company Description Nouria is dedicated to empowering individuals through clothing that offers confidence and comfort while promoting mindful fashion choices. Rooted in Indian heritage with a global appeal, Nouria's designs are versatile and easy to layer, catering to diverse styles. The brand strongly commits to sustainability, focusing on recyclability and upcycling in its fashion practices. Role Description This is a full-time, on-site role located in Mumbai for an Inventory Specialist. The Inventory Specialist will be responsible for managing and controlling physical inventory, ensuring accuracy in inventory records, and maintaining optimal inventory levels. The role involves regular communication with suppliers and customers to resolve inventory-related issues, performing regular stock checks, and coordinating with various departments to ensure efficient inventory operations. Manage and maintain real-time inventory data across studio, warehouse, and partner platforms. Ensure stock levels are accurate, timely, and in sync across all sales channels (e-commerce, studio, pop-ups). Automation & Process Building: Evaluate existing manual inventory processes and suggest tools/software for automation. Lead implementation of inventory management software (like Zoho Inventory, Unicommerce, or custom ERP tools). Train internal teams on new tools and create SOPs for smooth operations. Stock Audits & Reporting: Conduct periodic stock audits and reconcile discrepancies. Generate daily/weekly/monthly stock movement reports for the team and founders. Vendor & Supply Chain Coordination: Liaise with production and vendors to ensure timely inward of inventory and accurate tracking of material movement. Returns & Exchanges Management: Maintain logs for return shipments and coordinate with the support team for exchanges, repairs, or repackaging. What We’re Looking For Prior experience in inventory management (preferably in fashion, retail, or D2C brand environment). Familiarity with automation tools and interest in setting up scalable systems. Strong organizational and analytical skills. Excel/Google Sheets proficiency is a must; knowledge of inventory software is a plus. Proactive mindset with the ability to work independently and collaboratively. Bonus (Good to Have) Experience working in a luxury or high-inventory SKU brand. Exposure to Shopify or other e-commerce platforms. Background in logistics or warehouse coordination. Qualifications Proficiency in Physical Inventory, Inventory Control, and Inventory Management Strong Communication and Customer Service skills Attention to detail and problem-solving abilities Ability to work effectively in a team environment Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.

You will be responsible for creating engaging content for various platforms and managing social media accounts for Nouria in Mumbai. Your role will involve planning campaigns, analyzing performance metrics, and utilizing your Content Creation, Social Media Management, and Campaign Planning skills to enhance brand engagement and drive growth. Your understanding of digital marketing trends and platforms will be crucial in this role, along with your excellent written and verbal communication skills. You should be able to create visual and written content that resonates with the brand voice and have experience in social media analytics and reporting. Additionally, having graphic design skills or familiarity with design tools would be a plus. A degree in Marketing, Communications, or a related field is preferred for this full-time on-site position at Nouria.,