Non-voice program specialist

Hello All,

Greetings for the day!

We have an job opportunity with our client Neovance (Earlier Called as Fortrea).

Work Experience:

Work Location:

Education:

Project:

Shift:

Work model:

Interview Round:

• Insurance Verification

  : Confirming if a patient's prescribed medication is covered by their insurance.

• Data Entry:

  Documenting call information and patient data in tracking systems. (Patients Enrolment, Verification and Patient Care program)

• Patient Enrollment:

  Verifying patient eligibility and accepting or denying enrollment based on form information.

• Reverification:

  Periodically checking patient eligibility to maintain accurate records.

Minimum Requirement:

Experience:

The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer facing experience. Prior experience in US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidate should be flexible in working from home or in an office setting per business needs.

The Program Specialist should:

• Proficient in English, verbal and written
• Easily navigate between multiple computer programs with dexterity
• Adheres to schedule and meets deadlines.
• Demonstrate high degree of accuracy while handling/processing sensitive data.
• Be motivated to ensure timely processing of work with a sense of accountability and urgency.
• Thrive working in a very scheduled and collaborative work environment while also being able to work independently.
• Adhere to schedule and meets deadlines.
• Express thoughts and instructions clearly in both oral and written communication, i.e. uses grammatically correct, concise language.
• Pay close attention to detail and consistently be a keen problem-solver.
• Adapt to changes and properly anticipate the next process steps when faced with ambiguous scenarios.
• Learn information quickly, retain it, and effectively work on multiple tasks simultaneously

Regards

Suraj

surasharma@teksystems.com

6360354982