non voice process

Profile Non-Voice

Required Qualification - Graduate Mandatory

Job Experience (duration) 1– 3 Years

Desired Experience (domain) Insurance

Work Location Mumbai (Malad)

Must have all the document experince letter is mandatory / UAN CHECK

NO Absconded.

Role Associate (BPO-1/2)

salary 5.5 LPA

Required Skillset Details

Domain related - Relevant experience with UK pension domain is an added advantage

Experience of handling insurance related payments out/servicing task

Knowledge of the insurance principles and applied experience

Adapt in comprehending queries and ability to accurately communicate information related to the product through email/ chat

Adapt in calculations to accurately process/ compute insurance payouts

Ability to comprehend scenarios related to the query

Should be open to working in rotational shifts

 Meet targets like Quality, CSAT, AHT, Compliance, Attendance & Adherence.

 Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

 Ability to manage multiple priorities, multi-task & cross skill across ala channels (Voice, Chat & Email)

Sameer 9004984205.

Job Type: Full-time

Pay: ₹30,207.85 - ₹44,479.02 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Bpo : 1 year (Required)

Work Location: In person

Speak with the employer
+91 9004984205