Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking detail-oriented and efficient candidates for the Non-Voice Process role. As part of our back-office team, you will be responsible for handling customer queries, data entry, and documentation work through chat, email, or internal systems—without any phone-based interaction.

Key Responsibilities

  • Handle customer queries and issues through chat, email, or ticketing tools
  • Perform data entry and processing tasks accurately
  • Review and verify documents for completeness and accuracy
  • Maintain and update customer records in the database
  • Work collaboratively with team members and follow standard operating procedures
  • Meet daily/weekly targets for productivity and quality
  • Ensure confidentiality and security of customer data.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,859.48 - ₹40,778.14 per month

Work Location: In person

Speak with the employer
+91 9286288401

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