Job Summary We are seeking detail-oriented and efficient candidates for the Non-Voice Process role. As part of our back-office team, you will be responsible for handling customer queries, data entry, and documentation work through chat, email, or internal systems— without any phone-based interaction . Key Responsibilities Handle customer queries and issues through chat, email, or ticketing tools Perform data entry and processing tasks accurately Review and verify documents for completeness and accuracy Maintain and update customer records in the database Work collaboratively with team members and follow standard operating procedures Meet daily/weekly targets for productivity and quality Ensure confidentiality and security of customer data. Job Types: Full-time, Permanent, Fresher Pay: ₹18,859.48 - ₹40,778.14 per month Work Location: In person Speak with the employer +91 9286288401
Job Summary We are seeking detail-oriented and efficient candidates for the Non-Voice Process role. As part of our back-office team, you will be responsible for handling customer queries, data entry, and documentation work through chat, email, or internal systems— without any phone-based interaction . Key Responsibilities Handle customer queries and issues through chat, email, or ticketing tools Perform data entry and processing tasks accurately Review and verify documents for completeness and accuracy Maintain and update customer records in the database Work collaboratively with team members and follow standard operating procedures Meet daily/weekly targets for productivity and quality Ensure confidentiality and security of customer data. Job Types: Full-time, Permanent, Fresher Pay: ₹18,859.48 - ₹40,778.14 per month Work Location: In person Speak with the employer +91 9286288401
A Document Verification Executive is typically responsible for ensuring the accuracy and authenticity of various documents within an organization. This role often involves checking the validity of documents, cross-referencing data, and ensuring compliance with legal and regulatory requirements. Here's an outline of key responsibilities and skills for the role: Key Responsibilities: Document Verification: Verify the authenticity of personal, financial, and legal documents. Cross-check data from submitted documents against official records or databases. Ensure that all documents meet the organization’s policies and legal requirements. Data Entry and Management: Accurately input data from verified documents into the system. Maintain an organized record of all verified and pending documents. Communication: Communicate with clients or stakeholders to request missing or incomplete documents. Resolve discrepancies in documents by liaising with relevant departments or authorities. Contact our HR Representative Ruhi +91 92862884OI Job Types: Full-time, Permanent, Fresher Pay: ₹19,484.20 - ₹32,721.88 per month Work Location: In person
Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹18,724.10 - ₹31,959.41 per month Work Location: In person
Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹18,724.10 - ₹31,959.41 per month Work Location: In person