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0.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Remote
Were Hiring Customer Support Executive (Email & Chat Process)
Posted 2 weeks ago
10.0 - 13.0 years
10 - 15 Lacs
Chennai
Work from Office
Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimulating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Preferred candidate profile Excellent written and verbal communication skills in English and regional Language Very strong people person with excellent interpersonal skills Tech-savvy
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Noida, Bhubaneswar, Kolkata
Work from Office
Hiring for Customer Care International /Domestic BPO working In Shift 20K to 35K Voice / Chat Process Walk-in Interviews at SCF 19 , Sec 65, Mohali WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Hiring for bpo Fresher For Chandigarh WhatsApp 9988767373 Walk-in Interviews at SCF 19 , Sec 65, Mohali Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-21k)(30k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Prity- 9608571313 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Vadodara
Work from Office
Handling customer query in voice process and chat process
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Gurgaon/Gurugram
Work from Office
BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Gurugram
Work from Office
Hey Guys ! Call or What's App Sourabh Now @ 9779924404 We Are Hiring Customer Support Specialists Job Location is Chandigarh , Mohali, Gurugram Must have Good English Communication Skills CTC 15-32 K / M Immediate Joining Rotational Shifts Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth Perks and benefits Salary is in range of 15 K to 32 K / Month For CSR
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 35000 salma 80979511198 sayeda 8422972322
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Faridabad, Delhi / NCR
Work from Office
TOP MNC at GURGAON is hiring EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 76 Salary: 24K to 35K Inhand + Both side cabs & Other allowances Salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Ranjan - 8586942554 ( Call & WhatsApp your basic details/Resume) Email: ranjansahakne3@gmail.com NO CHARGES
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are having 50+ Positions active for INTERNATIONAL CHAT PROCESSES. (Voice processes are also available) Minimum 1 Year of Customer Support Experience is mandatory Job Location: Gurgaon Qualification: Grad & UG can apply Salary: Upto 26.5K Inhand + Cab Facility Looking for Immediate Joiners Sat & Sun are fixed off CONTACT US IMMEDIATELY. Senior HR Shweta - 9125496161 ( Call & WhatsApp) Senior HR Monika - 9540632102 ( Call & WhatsApp) Email: hrconsultant.shweta@gmail.com NO CHARGES
Posted 2 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for TECHNICAL CHAT SUPPORT SPECIALIST providing exceptional technical assistance and problem resolution through chat. What we are looking at: 1+ year of experience in a customer support role, preferably in a chat-based environment (international support preferred). Freshers donot apply Exceptional written communication skills and good verbal communication skills, with the ability to explain complex technical concepts clearly and concisely. Flexibility to work in US shift (Night shifts) with rotational week offs. Perks & Benefits: Salary – 20k per month in hand plus performance incentives Free transport facility (Home pick up and drop) -*within 25km radius If interested, please WhatsApp your updated resume to Pavithra at 7845935727, Please disregard this post if you are not interested. Job roles & Responsibilities: Provide technical support to customers via live chat, troubleshooting a wide range of issues related to our products/services. Diagnose and resolve technical problems efficiently and accurately, guiding users through solutions step-by-step. Escalate complex issues to the appropriate internal teams when necessary, ensuring a seamless customer experience. Document all customer interactions and technical solutions accurately in our CRM system. Educate customers on product features and best practices to enhance their experience. Identify trends in customer issues and provide feedback to improve product functionality and support resources. Maintain a high level of customer satisfaction through professional and empathetic communication.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
# Shift: Rotational Shift #Location: Ahmedabad (Makarba) #Salary: Upto 35K CTC #Working days: 5 Days in a week #Strong English communication #Fresher & Experience Both can apply (Graduation Mandatory) #Cab Facility provided
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for MULTIPLE BIG MNCS , Chat Process related to E-Commerce industry Grad/UG can apply Gurgaon Salary- 20k in hand MIV 2500-3500 5 days working/Both side cab 2 Roster off Night shifts Feel Free to contact on Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Huge Incentives MIV and Bonus Both side cab
Posted 2 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
Gurugram
Work from Office
Min exp 5years as TL-CHAT--ECOMMERCE ONLY Package -8 lpa AM--13 LPA MANAGER-18 LPA Drop cv on supreet.imaginators@gmail.com
Posted 2 weeks ago
1.0 - 2.0 years
6 - 10 Lacs
Bengaluru
Work from Office
KPMG India is looking for Executive- Java Backend Executive- Java Backend to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job description B.tech ,M.tech, BCA, BE and MCA candidate is not eligible Walk-In Drive for Customer Support Executive HCL Tech Profile - Non Voice, customer service. HCL Tech Hiring for US Non -Voice Process 21st July'25 Walk in directly. Any Grad/UG can apply (No Regular Students / No Law Graduate) For the role B.tech ,M.tech, BCA and MCA candidate is not eligible Interview Location : HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B1) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103 . Two Ways Cabs Available Walk-in Date- 21st July'25 Timing- 12PM-3PM Contact Person: Shine Albert. send CV at shine.albert@hcltech.com Night Shift | 5 Days/Week | 10-Hour Shifts|| 2 Week Offs. Join our Email & Back Office Support team! We're looking for a detail-oriented professional with: Requirements: Minimum 1 year of customer service experience Graduate in any discipline Excellent written and verbal English communication Ability to manage email queries and backend tasks efficiently Strong multitasking and problem-solving skills Contact Person- Shine Albert
Posted 2 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Kolkata
Work from Office
To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Background Verification Experience is an added advantage Team Handling Immediate joiners preferred.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad/Secunderabad, Chennai, Bengaluru
Work from Office
. Opening for Freshers candidates in BPO Domain. -English + Hindi or Kannada or Malayalam or Telugu or Tamil required -Salary 14k to 20k depending on experience. -Providing customer support. Call Sameera 9403893923 TO APPLY. . Required Candidate profile -Language- English+ Hindi or Malayalam or Kannada -Graduation Mandatory.-Immediate joiners required. Voice Process / Non voice / Call center / BPO
Posted 2 weeks ago
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