Job Title: Manager – Service Delivery (Electrical) Location: CBD Belapur Navi Mumbai Department: Operations / Service Delivery Reports to: Head – Service Delivery Experience Required: 5–8 years in Electrical Service Delivery or Facility Management Job Summary: The Manager – Service Delivery (Electrical) will be responsible for overseeing the end-to-end delivery of electrical services across designated sites/projects. The role involves planning, execution, and monitoring of electrical maintenance and service activities, ensuring compliance with safety standards, timely resolution of issues, and effective team management for uninterrupted service delivery. Key Responsibilities: Manage and oversee electrical service operations across multiple sites or projects. Ensure preventive and corrective maintenance schedules are adhered to as per SLA. Supervise a team of electricians, technicians, and site supervisors. Coordinate with clients to understand requirements and resolve service-related concerns. Conduct site audits and inspections to ensure compliance with electrical safety and statutory norms. Monitor energy usage and recommend efficiency improvements. Maintain service logs, documentation, and reports for internal and client use. Support the commissioning of electrical systems for new installations or upgrades. Collaborate with procurement and stores for timely availability of materials and spare parts. Train and mentor junior staff to ensure skill development and adherence to safety protocols. Key Skills & Competencies: Strong technical knowledge of electrical systems, HT/LT equipment, transformers, DG sets, and UPS systems. Knowledge of electrical safety norms, IS standards, and statutory compliances. Ability to lead and manage field teams efficiently. Strong analytical, problem-solving, and decision-making skills. Excellent communication and client interaction skills. Proficiency in MS Office, CMMS, or other maintenance software tools. Educational Qualification: Diploma / B.E. / B.Tech in Electrical Engineering Additional certifications in electrical safety or energy management (preferred) Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Weekend availability Ability to commute/relocate: CBD Belapur, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Operations management: 5 years (Required) Location: CBD Belapur, Navi Mumbai, Maharashtra (Required) Willingness to travel: 50% (Required) Work Location: In person Expected Start Date: 01/07/2025