NICE CXone Developer

5 - 10 years

6 - 13 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Title:

Location:

Role Overview:

NICE CXone Developer

Key Responsibilities:

  • Design, develop, and maintain

    IVR solutions

    using

    NICE CXone scripting

    .
  • Integrate and consume

    REST APIs

    for contact center workflows.
  • Collaborate with cross-functional teams to deliver scalable and secure solutions.
  • (Good to have) Hands-on experience with

    digital channels

    such as

    NICE DFO Chat

    .
  • Troubleshoot and optimize NICE CXone applications for performance and reliability.

Required Skills & Experience:

  • Strong experience in

    NICE CXone scripting

    and IVR development.
  • Proficiency in working with

    REST APIs

    for integrations.
  • Good understanding of contact center technologies and workflows.
  • Excellent problem-solving and communication skills.

Preferred Qualifications:

  • Experience with

    NICE DFO Chat

    or other digital engagement channels.
  • Ability to work in a fast-paced environment and meet deadlines.

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Infosys

IT Services and IT Consulting

Bangalore Karnataka

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