Networking Product Design Support Engineer

Product Testing and Validation:

• Conduct thorough testing of network products (Ethernet/Routers) to ensure they meet performance and quality standards.
• Develop and execute test plans and procedures.
• Identify and document bugs and performance issues.
• Performing system integration, experiments and final tests of communication switches and fiber optics, up to 28 ports, 10 Gbps per port, to ensure system integrity and robustness of communication switches.

Product Design Support:

• Collaborate with product designers and engineers to refine product specifications and design.
• Provide feedback on product usability and functionality.
• Contribute to the development of product documentation.
• Production line support and solving technical issues.
• Diagnosing faults in electronic cards at the component level.
• Operating test equipment and systems.
• Establishing a network testing set-up, performing system maintenance, and running tests.
• Working with electrical and electronic schematics.

Troubleshooting and Issue Resolution:

• Diagnose and resolve complex network Product (Ethernet/Routers) issues related to product design and functionality.
• Analyze network performance data and identify areas for improvement.
• Provide technical support to internal teams and external customers.

Collaboration and Communication:

• Work closely with cross-functional teams to resolve technical issues.
• Communicate technical information to both technical and non-technical audiences.
• Document troubleshooting steps, solutions, and best practices.

Staying Updated:

• Keep abreast of the latest networking technologies and best practices.
• Continuously learn and adapt to new technologies and tools.
• Automation Optimization & manpower optimization.
• Ensuring safely & security without any Major misses.