Network & Svcs Operations Representative

Job Description

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Oracle Cloud Infrastructure Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will design specialist solutions in line with business needs, act as a service fulfillment and program SME, and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. You will deliver business value to the project and work with clients on performance and process optimization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement specialist solutions aligned with business requirements.- Track and report performance metrics and SLAs of service fulfillment teams.- Collaborate with clients to optimize performance and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Cloud Infrastructure Administration.- Strong understanding of cloud infrastructure management.- Experience in designing and implementing cloud solutions.- Knowledge of network operations and troubleshooting.- Hands-on experience in performance optimization.- Familiarity with SLA management. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Cloud Infrastructure Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education