Network & Svcs Operation Assoc Manager

Skill required: Network Billing Operations - Problem Management

Designation: Network & Svcs Operation Assoc Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for 5 years of programming skills- advanced level in relation to responsibility for maintenance of existing & creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage, Direct active participation on GenAI and Machine Learning projects Other skills:Desire to learn and understand data models and billing processes Critical thinking Experience with reporting and metrics- strong numerical skills Experience in expense, billing, or financial management Experience in process/system management Good organizational skills, self-disciplined, systematic approach with good interpersonal skills Flexible, Analytical mind, Problem solver Knowledge of Telecom Products and Services
Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
Qualification
Any Graduation