Network Support Engineer L2

Role & responsibilities

a)Perform health check-up of network devices under scope of this project in DC and DR

b) Prepare reports as per the requirements

c) Take periodical backup of configuration of network devices under scope of this project as per requirements

d) Verify transfer of logs generated by network devices to Syslog\Log management solution

e) Monitor, report and document network related incidents

f) Configure network devices as per requirements

g) Perform root cause analysis and provide reports for network related incidents

f) Perform firmware\software upgradation and patching for network devices

g) Prepare and maintain network architecture diagrams

h) Co-ordinate with OEM for support

i) Prepare CR for approval

j) Implement Audit recommendations

k) Review capacity and availability of network infrastructure and make recommendations as appropriate.

l) Verify and maintain time synchronization among all the devices/solutions under control.

m) Making required setup and monitoring the traffic to find out security threats/incidents during the duty hours.

n) Implementing security best practices as well as adhere to compliances of regulatory and other government bodies.

o) Rectify/replace faulty network devices in scope

p) Monitor Warranty/AMC support expiry and take up for renewals

Preferred candidate profile