Network Support Engineer

As a qualified candidate for this role, you should have a strong understanding of networking principles, including TCP/IP, DNS, DHCP, routing, and other networking protocols. Your troubleshooting and diagnostic skills will be crucial in identifying and resolving complex network problems efficiently. Proficiency in hardware and software configuration is essential as you will be responsible for configuring network devices, servers, and other network components. Additionally, understanding network security threats and best practices is imperative for maintaining a secure network environment. Key Responsibilities: - Strong understanding of networking principles such as TCP/IP, DNS, DHCP, routing, and other networking protocols. - Efficiently identify and resolve complex network problems through troubleshooting and diagnostic skills. - Configuration of network devices, servers, and other network components. - Knowledge of network security threats and best practices for ensuring a secure network environment. - Effective communication of technical information to technical and non-technical audiences. - Problem-solving skills to analyze issues, develop solutions, and implement them effectively. - Provide exceptional customer service to end-users. Qualifications Required: - Proficiency in networking principles like TCP/IP, DNS, DHCP, routing, and other networking protocols. - Strong troubleshooting and diagnostic skills. - Experience in hardware and software configuration. - Knowledge of network security threats and best practices. - Excellent communication skills to convey technical information effectively. - Problem-solving skills to analyze and resolve issues. - Ability to provide exceptional customer service.,