Network Security,Zscaler

You are an experienced Zscaler Subject Matter Expert (SME) who will be responsible for leading the design, implementation, and support of secure cloud-based internet and private application access solutions using Zscaler products. Your role will involve acting as the primary technical advisor and escalation point for Zscaler platforms, ensuring seamless integration with enterprise infrastructure, and delivering robust security services. Responsibilities: - Act as the subject matter expert for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). - Design, implement, configure, and optimize Zscaler solutions in large enterprise environments. - Collaborate with security, networking, and cloud teams to integrate Zscaler with existing infrastructure. - Troubleshoot and resolve complex issues related to Zscaler services. - Develop and maintain standard operating procedures, technical documentation, and runbooks. - Provide Level 3/SME-level support and guidance for Zscaler-related incidents and changes. - Work with vendors and stakeholders to ensure Zscaler solution aligns with security policies and compliance standards. - Lead Proof of Concepts (POCs), migrations, and upgrades for Zscaler platforms. - Conduct knowledge transfer, training, and mentoring for internal IT security teams. - Work with PaloAlto Panorama, Azure, and other tools but not limited to. Qualifications: - 9 years in IT security, networking, or cloud security roles with at least 5-6 years hands-on experience with Zscaler ZIA/ZPA. - Strong expertise in Zscaler policy creation, SSL inspection, GRE/IPSec tunnels, PAC files, App Connectors, and Client Connector (ZCC). - Deep understanding of networking protocols such as TCP/IP, BGP, DNS, VPN, HTTP/HTTPS, IPSec, GRE. - Familiarity with firewalls, proxies, SASE, and Zero Trust Network Access (ZTNA) concepts. - Experience integrating Zscaler with Azure AD or other Identity Providers (IDPs). - Strong troubleshooting and packet analysis skills using tools like Wireshark, Zscaler logs, etc. - Experience with SD-WAN solutions like Cisco Versa, Fortinet, etc., integrated with Zscaler. - Knowledge of cloud platforms such as AWS, Azure, GCP, and their security models. - Prior experience in large enterprise or managed security services environments. - Excellent documentation, communication, and stakeholder management skills. - Zscaler certifications such as EDU200, EDU202, EDU230, EDU233. Soft Skills: - Strong problem-solving and analytical thinking abilities. - Ability to lead cross-functional teams and work independently. - Excellent communication skills both verbal and written. - Adaptability to fast-paced, dynamic environments.,