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Neev Group Of Companies
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Network Engineer

Network Engineer

Neev Group Of Companies

5 - 8 years

6 - 9 Lacs

Mumbai

Posted:4 hours ago| Platform:

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Skills Required

Linux WAN Ethernet SNMP Firmware CCNA MPLS Android Python OSPF

Work Mode

Work from Office

Job Type

Full Time

Job Description

L2 Network Engineer - ISP Operations (ILL, Broadband, IPTV)

Location: Andheri (E), India

Work Type: Full-time | Rotational Shifts (24x7)

Department: Network Operations / NOC

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Job Summary:

We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization.

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Key Responsibilities:

Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching.

Monitor network health using tools like Zabbix and Ticketing tool High8

Troubleshoot escalated issues from L1 NOC, including:

Link Down

Link flaps

BGP/OSPF session drops

Latency, Jitter, Throughput or packet loss

Customer bandwidth issues

Coordinate with upstream providers, vendors, and internal teams for fault resolution.

Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.).

Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation.

Handle planned maintenance, firmware upgrades, and change requests under supervision.

Document incidents, RCA reports, and knowledge base articles.

Ensure SLA adherence and escalate chronic issues to L3/engineering.

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Skills and Qualifications:

Must-Have:

4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network)

Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching.

Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies.

Proven experience on Multicast, STB, CDN, EPG, OTT integration

Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration

Excellent understanding on L2 & L3 connectivities.

Experience with basic Linux commands and scripting (bash/python) is a plus.

CCNA or equivalent certification required; CCNP preferred.

Analytical and Troubleshooting Skills

End-to-end fault isolation (customer premise access core CDN)

Analysing latency, jitter, packet loss, throughput

Quick correlation of alarms and user complaints

RCA (Root Cause Analysis) documentation

Platform and Device Knowledge

Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link

OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome

STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes

CDN tools: Akamai, EdgeCast, or in-house cache solutions

Good to Have:

Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools.

Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics.

Understanding of peering/transit concepts and RIPE/APNIC management.

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Soft Skills:

Strong communication and documentation skills.

Ability to handle pressure and multitask in a 24x7 environment.

Proactive, analytical, and customer-focused mindset.

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