Network Engineer (L1/L2)

As an L1 Network Engineer, your role involves overseeing network incidents, changes, and problems, providing technical support for business IT queries, and performing day-to-day monitoring of the network. You will be responsible for preparing and reviewing network reports related to changes, capacity, and incidents, as well as participating in network projects and proof of concepts for new technologies. Additionally, you will need to demonstrate cross-functional working capability and audit network configurations according to standard operating procedures. Key Responsibilities: - Oversee network incidents, changes, and problems. - Provide technical support for business IT queries. - Monitor the network on a daily basis. - Prepare and review network reports on changes, capacity, and incidents. - Participate in network projects and proof of concepts for new technologies. - Submit reports as per business and customer requirements. - Demonstrate cross-functional working capability. - Audit network configurations based on standard operating procedures. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or Telecommunications. - Certifications: CCNA, NNCIA, VCP. - Strong understanding of networking concepts, protocols, and technologies. - Proficiency in network monitoring and troubleshooting tools. (Note: No additional details about the company were provided in the job description),