Work from Office
Full Time
Typically monitor and manage IT Infrastructure at locations and central site. Resolving escalated IT Infrastructure related problems in coordination with Central team. Monitor alerts from Network Devices. Receive alerts, identify a fault, assign severity, local problem cause and follow troubleshooting procedures. Fault management with service providers: fault registration, trouble ticket initiation, follow up problems till resolution and escalation based on timelines and responses Trained to perform basic troubleshooting for IT Infrastructure issues. Educational Qualification: B.E/ B.Tech (CSE, ECE/IT)/MCA/MSc (CS) with Science Background. Experience: Minimum 2 3 year experience in network handling/network security/server management/virtualization management services with CCNA/RedHat or equivalent Certification.
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