Network data Automation & Dev. CISCO

As a Track Lead for Support & Operations at our company, you will play a crucial role in overseeing operational management with a strong focus on continuous improvement and problem-solving. Your primary responsibility will be to ensure that the support team meets client SLAs while creating an empowered and efficient team environment through strategic people management. **Key Responsibilities:** - Enhance operational systems by utilizing network development and automation tools to improve management reporting and streamline information flow, optimizing business processes for better organizational planning. - Analyze client requirements and oversee the support team's performance to ensure alignment with client expectations and SLAs, driving customer satisfaction through effective communication. - Lead and mentor project teams by implementing best practices in network development and automation, ensuring clear communication of project goals and fostering a collaborative team culture. - Drive innovation in processes by identifying opportunities for improvement in network operations and automation, contributing to overall organizational progress and efficiency. - Provide tailored solutions that align with customer needs through advanced network development techniques and automation strategies, ensuring impactful business results. **Qualification Required:** - Strong understanding of network development practices and network automation tools. - Proficiency in problem-solving and operations management. - Excellent communication and team leadership skills. - Ability to analyze and interpret client requirements effectively. As a Track Lead for Support & Operations, you will have the opportunity to make a significant impact by leveraging your skills in network development, automation, problem-solving, and team leadership. Optional certifications such as Cisco Certified Network Associate (CCNA) and ITIL Foundation Certification would be valuable additions to your profile.,