Netenrich Technologies

NetEnrich provides IT, network, and security services, including managed services, to help organizations streamline their operations and enhance their security posture.

8 Job openings at Netenrich Technologies
Technology Partners Hyderabad,Bengaluru 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Netenrich boosts the effectiveness of organizations security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management. Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale. Job Summary As a Security Enterprise Pre Sales Representative with expertise in SIEM, SOAR, and cloud security, you will play a pivotal role in driving revenue growth and expanding our market presence among large enterprises. Leveraging your deep domain knowledge and understanding of industry-specific security requirements, you will lead strategic pre sales initiatives, cultivate relationships with key decision makers, and position our solutions as essential components of their security infrastructure. Your ability to articulate the value proposition of our offerings and tailor solutions to meet the unique needs of each client will be critical to your success in this role. Job Responsibilities Identify, qualify, and pursue new business opportunities within the enterprise market, with a focus on large enterprises. Leverage your expertise in SIEM, SOAR, and cloud security to conduct thorough assessments of client security needs and recommend tailored solutions that address their specific requirements. Develop and maintain a robust sales pipeline, managing multiple opportunities simultaneously and driving each to successful closure. Collaborate closely with internal technical teams to design comprehensive security solutions that align with client objectives and regulatory requirements. Lead high-level discussions with C-level executives, IT leaders, and security professionals to articulate the value proposition of our solutions and overcome objections. Prepare and deliver compelling sales presentations, proposals, and demonstrations that showcase the capabilities and benefits of our products and services. Negotiate contracts, pricing, and terms with clients, ensuring favorable outcomes while maximizing revenue and profitability. Stay abreast of industry trends, emerging technologies, and competitive developments in the cybersecurity landscape, providing valuable insights to inform sales strategies. Cultivate strong relationships with strategic partners, industry associations, and professional networks to expand our reach and generate new business opportunities. Utilize CRM software and sales analytics tools to track sales activities, monitor pipeline progress, and generate accurate forecasts Qualifications With an experience of 5+ years. Proven track record of success in enterprise sales within the cybersecurity or technology sector, with a focus on SIEM, SOAR, MDR and related security solutions. In-depth understanding of cybersecurity principles, technologies, and best practices, particularly in the areas of threat detection, incident response, and compliance. Demonstrated experience working with large enterprises, and a strong understanding of their security challenges and regulatory requirements. Excellent communication and interpersonal skills, with the ability to build rapport and credibility with diverse stakeholders, including technical and non-technical audiences. Strategic thinker with a results-driven mindset and a passion for driving business growth and exceeding sales targets. Strong negotiation and closing skills, with the ability to navigate complex sales cycles and influence decision-making at all levels of an organization. Self-motivated and proactive with a high degree of initiative and resourcefulness in pursuing opportunities and overcoming obstacles. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing market conditions and customer needs. Willingness to travel as needed to meet with clients, attend industry events, and participate in sales meetings and conferences.

Service Delivery & Solution Architecture Hyderabad,Bengaluru 15 - 20 years INR 50.0 - 60.0 Lacs P.A. Work from Office Full Time

Job Summary: We are seeking an experienced and strategic Chief Information Security Officer (CISO) with expertise in service delivery, solution architecture, and security operations. The ideal candidate will have a strong background in SIEM and SOAR tools, along with a proven track record of designing and implementing robust security solutions. This role will play a critical role in shaping our cybersecurity strategy and ensuring the protection of our digital assets. Key Responsibilities Cybersecurity Strategy: Develop and implement a comprehensive cybersecurity strategy that aligns with business goals and objectives. Service Delivery: Oversee the delivery of security services, ensuring they meet or exceed industry standards and regulatory requirements. Solution Architecture: Lead the design and implementation of security solutions, including SIEM, SOAR tools, and other cutting-edge technologies. Security Operations: Manage and optimize security operations, including incident response, threat hunting, and vulnerability management. Risk Management: Identify, assess, and mitigate cybersecurity risks, working closely with cross-functional teams to implement effective risk mitigation measures. Compliance: Ensure compliance with relevant cybersecurity regulations, standards, and frameworks (e.g., ISO 27001, NIST, GDPR). Team Leadership: Build and lead a high-performing cybersecurity team, fostering a culture of continuous learning and development. Vendor Management: Collaborate with third-party vendors and partners to evaluate, select, and implement security solutions and services. Incident Response: Develop and oversee an effective incident response plan, including tabletop exercises and post-incident analysis. Security Awareness: Promote cybersecurity awareness and education among employees, contractors, and other stakeholders. Budget Management: Manage the cybersecurity budget effectively, ensuring optimal resource allocation. Qualifications: Bachelors degree in Computer Science, Information Security, or a related field (Masters degree preferred). A minimum of [X] years of experience in information security, with a focus on service delivery, solution architecture, and security operations. Proven expertise in SIEM and SOAR tools, with a deep understanding of their implementation and management. Industry certifications such as CISSP, CISM, or CISA preferred. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to collaborate with cross-functional teams and communicate complex technical issues to non-technical stakeholders. In-depth knowledge of cybersecurity regulations, standards, and best practices. Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development and training opportunities. Flexible work arrangements. Employee wellness programs. Exciting opportunities for career advancement.

SaaS security platforms Mumbai,Hyderabad,Bengaluru 4 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Cybersecurity Enterprise Sales SIEM Engineering Focus | Careers | Netenrich Were hiring! Cybersecurity Enterprise Sales SIEM Engineering Focus Hyderabad/Bangalore/Mumbai About Netenrich, Inc. Netenrich boosts the effectiveness of organizations security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management. Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale. Role Overview: We are seeking a dynamic and results-driven Cybersecurity Enterprise Sales professional to join our team. This role is focused on selling advanced cybersecurity solutions, including SIEM, SOAR , and Adaptive MDR offerings , to mid-to-large enterprises. The ideal candidate will have a strong foundation in cybersecurity operations , particularly SIEM engineering , and a proven track record in enterprise technology sales . Key Responsibilities Develop and execute a strategic sales plan to meet and exceed quarterly and annual sales targets. Identify, qualify, and pursue new business opportunities in enterprise accounts. Conduct engaging product presentations and solution demonstrations to prospective clients. Understand customer security needs and map solutions accordingly, with a focus on SIEM, SOAR, and MDR. Lead contract negotiations and close deals. Build and maintain long-term relationships with key stakeholders and channel partners. Stay current on the latest cybersecurity trends and emerging technologies. Collaborate with internal technical and product teams to align solutions with customer needs. Required Qualifications: Bachelors degree in Business, Computer Science, Information Security, or a related field. 4 8 years of experience in cybersecurity sales , with a focus on enterprise customers . Hands-on understanding of SIEM tools (e.g., Splunk, IBM QRadar, Securonix) and security operations workflows. Proven ability to meet or exceed sales targets in a complex, solution-oriented environment. Excellent communication, presentation, and negotiation skills. Self-starter with the ability to work independently and cross-functionally.

Director - Product Management Hyderabad,Bhimavaram,Bengaluru 10 - 15 years INR 35.0 - 40.0 Lacs P.A. Work from Office Full Time

Director Product Management | Careers | Netenrich Were hiring! Director Product Management Hyderabad/Bangalore/Bhimavaram About Netenrich, Inc. Netenrich boosts the effectiveness of organizations security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence Cloud is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management. Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale. Job Summary As a Technical Cybersecurity Product Director at Netenrich, you will play a pivotal role in planning, executing, and finalizing roadmap related to MDR and cybersecurity technology solutions. You will collaborate closely with cross-functional teams, clients, and stakeholders to deliver high-quality Product features for MDR on time. The ideal candidate will have a strong technical background in cybersecurity, exceptional Product management skills, and the ability to lead teams effectively. Key Responsibilities: Defining product vision and strategy by setting the overall vision for the product, considering market trends, customer needs, and business goals. Developing and maintaining a product roadmap that outlines the timeline, milestones, and features of the product, ensuring alignment with the overall product strategy Technical Expertise: Demonstrate a deep understanding of cybersecurity technologies, including but not limited to firewalls, intrusion detection systems, encryption, vulnerability assessment tools, and security information and event management (SIEM) & SOAR platforms. Collaborating with cross-functional teams, including stakeholders, engineering teams, product designers, marketing, and sales, to ensure effective coordination throughout the product development lifecycle and product launch Conducting market and competitive analysis by monitoring market trends, competitors, and customer feedback to identify new opportunities, anticipate market changes, and make informed product decisions Providing leadership and guidance, acting as a subject matter expert, and advocating for the products vision while making critical decisions to resolve conflicts that may arise Risk Management: Identify roadmap risks and develop mitigation strategies to minimize potential issues and ensure project success. Quality Assurance: Implement rigorous quality assurance processes to validate that product deliverables meet the highest standards of security and reliability. Documentation: Maintain comprehensive product documentation, including feature plans, technical specifications, and reports, ensuring all product details are accurately recorded. Continuous Improvement: Stay abreast of the latest cybersecurity trends, technologies, and best practices, incorporating them into project methodologies to enhance project outcomes. Requirements: Experience in product management, with a focus on cybersecurity Products and MDR. Exposure to SIEM, SOAR, GC and other security products. Professional certifications such as Certified Product Manager (CPM) or Agile Certified Project Manager (ACPM), Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are highly desirable. Proven experience managing complex technical products, including hands-on experience with cybersecurity technologies and tools. Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Exceptional problem-solving abilities and attention to detail, ensuring the successful resolution of technical challenges. Proficiency in product management software tools and techniques. Demonstrated ability to work in a fast-paced environment and manage multiple products simultaneously.

Technical Account Manager Hyderabad,Bengaluru 10 - 15 years INR 16.0 - 18.0 Lacs P.A. Work from Office Full Time

We are seeking a highly skilled and experienced Technical Account Manager in (MDR) Services / Security Operations Centre (SOC) Manager to lead our team in safeguarding our customers information assets. The ideal candidate will possess a strong background in cybersecurity Data Engineering, Detection Engineering, Response Engineering , incident response, and team management, with a proven track record of effectively managing MDR services or SOC operations. Experience with cutting-edge technologies such as SIEM , SOAR , EDR and other advanced security tools is highly desirable. Experience in managing the team , mentoring / guiding members to advance in their career Job Responsibilities Incident Detection and Response: Oversee the monitoring, detection, analysis, and response to security incidents and threats in real-time. Utilize advanced security technologies such as SIEM , SOAR , TIP & MDR solutions to enhance visibility and response capabilities Coordinate with internal stakeholders and external partners to investigate and resolve security incidents promptly and effectively. Develop and maintain incident response plans and playbooks to streamline response processes. Leadership and Management: Lead and manage a team of security analysts and incident responders, providing guidance, mentoring, and support to ensure high performance and morale. Develop and implement strategies, policies, and procedures to enhance the efficiency and effectiveness of MDR services or SOC operations. Foster a culture of collaboration, continuous learning, and innovation within the team. Threat Intelligence and Analysis: Stay abreast of the latest cybersecurity threats, vulnerabilities, and trends, and incorporate threat intelligence into security operations. Leverage threat intelligence platforms and feeds to proactively identify emerging threats and develop mitigation strategies. Conduct in-depth analysis of security events and incidents using advanced analytics and machine learning techniques. Tooling and Technology: Deploy cutting-edge security technologies and tools to support MDR services or SOC operations, including Google Chronicle, EDR solutions, SIEM, SOAR, and threat intelligence platforms. Ensure the proper configuration, tuning, and optimization of security tools to maximize their effectiveness in detecting and mitigating threats. Stay updated on the latest advancements in cybersecurity technology and assess their applicability to the organizations security posture. Compliance and Reporting: Ensure compliance with relevant regulatory requirements, industry standards, and internal policies related to cybersecurity and incident response. Prepare and deliver regular reports and presentations to senior management, providing insights into the organizations security posture, incidents, and remediation efforts. Conduct Monthly Service Reviews, Quarterly business reviews on the performance. Based on the analysis of the metrics , provide insights on customer environment with Sales teams to upsell additional services Requirements: Bachelors degree in Computer Science, Information Security, or a related field; advanced degree or professional certifications (e.g., CISSP, CISM, GIAC) preferred. Proven experience (10 years) in managing MDR services or SOC operations in a complex and dynamic environment and experience in supporting shared services operations supporting multiple enterprise customers Deep understanding of cybersecurity principles, threat landscape, attack vectors, and defence mechanisms. Strong leadership, communication, and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Hands-on experience with advanced security technologies and tools, such as Google Chronicle, EDR solutions, SIEM, IDS/IPS, and threat intelligence platforms. Experience developing and implementing incident response plans, playbooks, and procedures. Ability to work well under pressure, prioritize tasks, and make sound decisions in high-stress situations. Knowledge of relevant regulatory requirements (e.g., GDPR, HIPAA, PCI DSS) and industry standards (e.g., NIST, ISO 27001). Continuous learning mindset, with a commitment to staying updated on the latest cybersecurity trends.

Business Development Representative Hyderabad 2 - 5 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

Business Development Representative | Careers | Netenrich Were hiring! Business Development Representative (Security Solutions) About Netenrich, Inc. Netenrich boosts the effectiveness of organizations security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management. Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale. Job Summary As a Business Development Representative (BDR) for Netenrich Adaptive MDR, you will be responsible for identifying, nurturing, and developing relationships with potential clients. Your role is to proactively reach out to prospects and qualify them for our security solutions, including Managed Detection and Response (MDR).You will work closely with the sales and marketing teams to drive pipeline growth and ultimately contribute to our business expansion. Key Responsibilities Lead Generation: Research and identify potential clients in target markets, focusing on cybersecurity needs, pain points, and current security infrastructures. Outbound Prospecting: Conduct outreach via phone calls, emails, LinkedIn, and other communication channels to initiate conversations with decision makers (CISOs, IT Directors, Security Officers, etc.). Qualification: Assess the needs and challenges of prospects through discovery calls and qualify them as opportunities for the sales team. Nurturing Relationships: Maintain communication with potential clients, providing relevant information and insights to build trust and interest in our security solutions. Collaboration: Partner with sales, marketing, and technical teams to ensure a seamless handoff of qualified leads and assist in the development of targeted sales campaigns. Stay Informed: Continuously stay up to date on cybersecurity trends, security threats, and new products to provide valuable insights during interactions with prospects. Sales Enablement: Support the sales team with lead data, insights, and preparation for demos, presentations, and client meetings. Metrics and Reporting: Track and report key performance metrics such as the number of qualified leads, meetings scheduled, and deals initiated. Qualifications Education: Bachelor s degree in business, marketing, cybersecurity, or related field (preferred but not required). Experience: 2-5 years of experience in sales development, lead generation, or business development, preferably within the technology or cybersecurity space. Skills Strong communication skills, both written and verbal. Familiarity with CRM software (e.g., Salesforce, HubSpot). Knowledge of cybersecurity industry trends and products is a plus. Ability to manage multiple tasks and prioritize effectively. Highly motivated and goal-oriented with a proactive mindset.

Cloud Security Architect hyderabad,bhimavaram 8 - 12 years INR 25.0 - 30.0 Lacs P.A. Work from Office Full Time

Netenrich delivers complete Resolution Intelligence to transform digital operations into smarter business outcomes. With fifteen years innovation across IT, NetOps and SecOps, Netenrich applies a dynamic mix of machine and expert intelligence across a wide range of products and SaaS-based offerings. The solutions integrate with more than 140 market-leading IT and security applications to drive digital transformation, mitigate brand exposure, increase efficiencies, and bridge skills gaps. More than 6,000 customers and organizations worldwide rely on Netenrich to gain increased visibility and actionable intelligence across their IT and cloud networks. The company is privately owned and based in Santa Clara, CA. Job Role: We are looking for an experienced and hands-on Cloud Security Architect to join our team in Hyderabad/Bhimavaram. The role requires a deep understanding of cloud-native application protection platforms (CNAPP) such as Wiz, and a strong technical foundation in securing production environments at scale. The candidate must be able to design, implement, and continuously improve security across operating systems, applications, and multi-cloud services (AWS, Azure, GCP). This role will act as a bridge between security, infrastructure, DevOps, and application teams, ensuring that security is embedded across the entire lifecycle from architecture and design to deployment and operations while aligning with industry best practices and compliance frameworks. Key Responsibilities: Cloud Security Architecture & Design Architect secure, scalable, resilient multi-cloud solutions; assess and uplift existing landing zones (AWS Control Tower, Azure ALZ, GCP LZ) with zero-trust patterns and segmentation. Lead adoption and tuning of CNAPP (Wiz preferred) for posture, vulnerability, CIEM, container, and compliance monitoring; integrate into incident/change workflows. Publish reference architectures and guardrails for IaaS, PaaS, containers/Kubernetes, serverless, and SaaS; embed least-privilege IAM, KMS/Key Vault/Cloud KMS, encryption in transit/at rest, tokenization, and secrets management. Partner with platform, SRE, and app teams to embed security by design (threat modeling, architecture reviews, security NFRs). Managed Cloud Security Operations (Posture, Enforcement & Optimization) Operate and continuously improve CNAPP (Wiz preferred) across AWS/Azure/GCP: tune posture policies, de-duplicate/suppress noise, drive risk-based remediation at scale. Run CSPM/CWPP/CIEM day-to-day: policy tuning, guardrails, exceptions with expiry, auto remediation via IaC/SSM/Runbooks; integrate with ticketing (Jira/ServiceNow) and track SLAs. Continuous compliance: implement policy-as-code and evidence automation; maintain dashboards/mappings for ISO 27001, SOC 2, PCI DSS, HIPAA, GDPR, NIST CSF/CIS; manage POA&Ms to closure. Identity & access guardrails: enforce least-privilege baselines, conditional access, access reviews/recertifications, break-glass controls; manage secrets/keys rotation (KMS/Key Vault/Cloud KMS, HSM). Kubernetes & container runtime ops: admission policies (OPA/Gatekeeper), image signing/verification, registry controls, runtime protections (eBPF/agents), and baseline hardening for EKS/AKS/GKE. Vulnerability & patch orchestration: coordinate OS/app/container scanning, set patch SLAs and maintenance windows, handle risk-accepted exceptions with review cadences. Data protection posture: encryption at rest/in transit, tokenization, DLP/DSPM (where applicable), data residency/sovereignty checks, and key lifecycle hygiene. SIEM/SOAR/XDR integration: normalize CNAPP/CSPM/CWPP signals, build alerting & playbooks, measure MTTD/MTTR, and lead RCA with durable fixes and control improvements. FinOps-aware security: right-size agents and telemetry, optimize license/ingest costs, and balance risk reduction with performance and spend. Reporting & stakeholder comms: weekly risk burndowns, compliance status, executive scorecards, and remediation progress across product/infra teams. Ops success metrics (examples): 90% critical misconfigurations remediated in top accounts within 90 days; patch-SLA compliance 95%; MTTR reduced 30%; audit findings closed on plan. Governance, Risk & Compliance Establish and maintain policies, baselines, and control mappings to ISO 27001, SOC 2, PCI DSS, HIPAA, GDPR, NIST CSF/800-53, CIS Benchmarks. Enable continuous compliance via CNAPP/cloud config rules and automated evidence collection. Lead/assist audits and security questionnaires; produce risk assessments, gap analyses, POA&Ms, and executive readouts. Threat Management & Incident Response Conduct threat modeling and attack-surface analysis (cloud, container, API); run red/blue/purple exercises for cloud scenarios. Build playbooks/integrations with SIEM/SOAR/XDR; lead/assist incident triage, forensics, RCA, and post-incident hardening. Track and mitigate evolving threats (supply chain, container/runtime exploits, misconfigurations, API abuse). Requirements: Technical Expertise Proven hands-on experience with CNAPP solutions (preferably Wiz; experience with Prisma Cloud, Orca Security, or Lacework is a plus). Strong knowledge of cloud provider security services (AWS IAM, KMS, GuardDuty, Security Hub; Azure Defender, Sentinel, Key Vault; GCP Security Command Center, IAM). Expertise in Kubernetes and container security (admission controllers, pod security policies, runtime protection, image scanning). Proficiency in operating system hardening (Linux, Windows) and application-level security. Hands-on scripting/automation experience (Python, PowerShell, Bash, Terraform, or similar). Familiarity with identity federation, secrets management, encryption, PKI, and key rotation practices. Professional Background 8 12 years of IT/security experience, with at least 4 6 years in cloud security architecture and engineering. Demonstrated track record of securing large-scale, production-grade cloud environments. Certifications strongly preferred: Cloud: AWS Certified Security Specialty, Azure Security Engineer Associate, GCP Professional Cloud Security Engineer Security : CISSP, CCSP, CISM, or equivalent Soft Skills Strong analytical and problem-solving abilities with a hands-on, solution-oriented mindset. Excellent communication and documentation skills to effectively engage senior leadership, engineers, and auditors. Ability to balance practical security with business enablement. Team player who can influence without authority and drive cross-functional initiatives. Preferred Qualifications Experience with SIEM, SOAR, and XDR solutions for cloud monitoring and incident management. Knowledge of DevSecOps pipelines with tools like GitHub Actions, Jenkins, GitLab CI/CD, or Azure DevOps. Contributions to cloud security research, open-source projects, or community forums.

Technical Content Writer / Manager hyderabad,bengaluru 7 - 12 years INR 9.0 - 14.0 Lacs P.A. Work from Office Full Time

Technical Content Writer | Careers | Netenrich Were hiring! Technical Content Writer/Manager About Netenrich, Inc. Netenrich boosts the effectiveness of organizations security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management. Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale. Job Description: Netenrich is seeking a talented and detail-oriented Technical Writer to join our growing team. As a Technical Writer, you will play a pivotal role in creating and maintaining high quality technical documentation and content that enables our customers and internal teams to better understand and utilize our products and services. You will work closely with subject matter experts, engineers, and product managers to ensure the accuracy and clarity of our technical documentation. Job Responsibilities Documentation Creation: Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences. Ensure that your team delivers clear, concise, and user-friendly technical documentation, including post-sales content for online documentation (i.e., help articles, release notes, etc.) as well as provide UI text (i.e., UI tooltips, labels, error messages, etc.) for use by our UX and Engineering teams on the schedule. Collaboration: Collaborate with cross-functional teams, including product managers, engineers, and support teams, to gather technical information and insights to create accurate documentation. Content Maintenance: Keep documentation up to date with product changes, updates, and improvements, ensuring that all information is current and relevant. Audience Understanding: Understand the needs and requirements of various target audiences, such as end-users, administrators, and developers, and tailor documentation accordingly. Quality Assurance: Ensure the accuracy, consistency, and quality of all documentation through rigorous review and editing processes. Content Organization: Organize documentation logically and ensure it is easy to navigate, allowing users to find information quickly Visual Aids: Incorporate visual aids, diagrams, screenshots, and other multimedia elements to enhance the clarity and effectiveness of documentation. User Feedback: Collect and incorporate user feedback to continuously improve documentation and user experience. Qualifications: Bachelors degree in a related field, such as English, Technical Communication, Computer Science, or a relevant technical discipline. Proven experience as a Technical Writer in the IT industry, with a strong portfolio of past documentation projects. Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Proficiency in documentation tools and software, such as Microsoft Word, Markdown, or Adobe FrameMaker. Familiarity with version control systems and documentation collaboration platforms is a plus. Strong attention to detail and a commitment to producing high-quality documentation. Ability to work independently and as part of a team, managing multiple documentation projects simultaneously. Knowledge of IT infrastructure, cloud technologies, and cybersecurity concepts is a plus. If you are a skilled Technical Writer who is passionate about making complex technical concepts accessible to a wide audience and are excited about contributing to a leading IT infrastructure management company, we encourage you to apply. Join us at Netenrich, where you can help shape the future of IT solutions through your documentation expertise.

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Netenrich Technologies