National Service Head

Role Overview: As the National Service Head for our leading Auto Client, your role will involve strategic planning, team leadership, service operations management, spares inventory control, customer relations, data management & reporting, and compliance. Key Responsibilities: - Strategic Planning: - Develop and execute service and spares strategies aligned with company goals. - Manage department budgets effectively. - Team Leadership: - Lead, mentor, and manage the service team. - Set performance goals and facilitate training for team members. - Service Operations Management: - Oversee all service operations. - Ensure strict adherence to safety and quality standards. - Spares Inventory Control: - Manage spare parts inventory to ensure availability. - Control costs and optimize supplier relationships for efficient inventory management. - Customer Relations: - Maintain strong customer relationships. - Resolve issues promptly to enhance customer satisfaction. - Data Management & Reporting: - Track service and spares performance. - Analyze trends and generate reports to drive continuous improvement. - Compliance: - Ensure compliance with safety, quality, and regulatory standards in all service activities. Qualifications Required: - Preferably, candidates with exposure working in the Commercial Vehicle segment will be given preference.,