Museum Representative

Job Title: Museum Representative

Department: Visitor Services / Operations / Education
Reports To: Museum Manager or Visitor Services Supervisor
Location: Spectra Recreation, Thaltej, Ahmedabad, Gujarat
Employment Type: Full-Time (8 hrs 30 Days)

Salary: Net Take Home Rs. 16000 with Legal compliance Exclusive (PF, PT, ESI, LWF)

Job Summary:

The Museum Representative serves as the first point of contact for visitors and plays a key role in delivering an exceptional guest experience. This position involves welcoming guests, providing information about exhibits and events, handling admissions or gift shop sales, and ensuring a safe, educational, and enjoyable environment for all visitors.

Key Responsibilities:

• Greet and welcome museum visitors with a friendly and professional demean or
• Provide accurate information about exhibitions, tours, programs, and museum policies
• Process admissions, memberships, and retail transactions using POS systems
• Assist with crowd control, visitor flow, and gallery monitoring
• Support school and group tours with check-in and orientation
• Ensure the cleanliness and safety of public areas; report any issues to maintenance or security
• Respond to visitor inquiries, concerns, or complaints promptly and respectfully
• Assist with museum events, educational workshops, or public programs as needed

Uphold and promote the mission and values of the museum

Qualifications:

• High school/diploma/graduate or equivalent required; college
• Prior experience in customer service, hospitality, retail, or a museum setting preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, public-facing environment
• Basic computer skills and familiarity with ticketing systems or POS software

Flexibility to work weekends, holidays, and special events

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Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Work Location: In person