Multichannel Sales Operations Executive

About the Role:

We are seeking a proactive, organized, and detail-oriented eCommerce Sales Operations Executive to overseeour Shopify store and manage sales across multiple channels including Instagram, WhatsApp, marketplaces, andoffline events. This role plays a pivotal part in ensuring seamless end-to-end order processing, inventorycoordination, and customer experience.You will act as the operational backbone of our digital commerce efforts — from managing product listings toensuring on-time fulfilment and reporting.

Key Responsibilities:

• Manage Shopify backend: product listings, pricing, discounts, orders, and inventory.

• Coordinate order fulfillment: ensure timely packing, shipping, and tracking updates.

• Handle multichannel sales from WhatsApp, Instagram, marketplaces, or pop-up events.

• Actively drive sales across all channels—online and offline—by engaging with customers, managinginquiries, and converting leads.

• Monitor and sync inventory across platforms.

• Ensure customer service: respond to basic order queries and delivery follow-ups.

• Generate and share weekly reports on sales, returns, and fulfillment performance.

• Support in launching new products and campaigns.

Skills Required:

• Hands-on experience with Shopify or similar eCommerce platforms.

• Proficiency in Excel/Google Sheets; knowledge of tools like Zoho, Unicommerce is an advantage.

• Strong organizational and coordination skills; ability to follow through on tasks.

• Excellent communication and customer-handling abilities.

• Design familiarity (e.g., Canva) is a plus.

• Ability to thrive in a fast-paced, growing startup environment.

Preferred Qualifications & Experience:

• Bachelor's in Business/Marketing/Operations (MBA is a plus)

• Experience with Shopify or similar eCommerce platforms

Why Join Us:

Gulmohar Tree Healthcare is a growing wellness and healthcare startup that brings nature-backed, science based products to health-conscious consumers across IndiaBe part of a purpose-driven wellness brand where your work directly supports helping people feel better,naturally. We’re building a soulful, strong team — and we’d love to grow with you.

Job Type: Full-time

Pay: ₹600,000.00 - ₹850,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Speak with the employer
+91 7738009936