Multichannel Sales Operations Executive
About the Role: We are seeking a proactive, organized, and detail-oriented eCommerce Sales Operations Executive to overseeour Shopify store and manage sales across multiple channels including Instagram, WhatsApp, marketplaces, andoffline events. This role plays a pivotal part in ensuring seamless end-to-end order processing, inventorycoordination, and customer experience.You will act as the operational backbone of our digital commerce efforts — from managing product listings toensuring on-time fulfilment and reporting. Key Responsibilities: Manage Shopify backend: product listings, pricing, discounts, orders, and inventory. Coordinate order fulfillment: ensure timely packing, shipping, and tracking updates. Handle multichannel sales from WhatsApp, Instagram, marketplaces, or pop-up events. Actively drive sales across all channels—online and offline—by engaging with customers, managinginquiries, and converting leads. Monitor and sync inventory across platforms. Ensure customer service: respond to basic order queries and delivery follow-ups. Generate and share weekly reports on sales, returns, and fulfillment performance. Support in launching new products and campaigns. Skills Required: Hands-on experience with Shopify or similar eCommerce platforms. Proficiency in Excel/Google Sheets; knowledge of tools like Zoho, Unicommerce is an advantage. Strong organizational and coordination skills; ability to follow through on tasks. Excellent communication and customer-handling abilities. Design familiarity (e.g., Canva) is a plus. Ability to thrive in a fast-paced, growing startup environment. Preferred Qualifications & Experience: Bachelor's in Business/Marketing/Operations (MBA is a plus) Experience with Shopify or similar eCommerce platforms Why Join Us: Gulmohar Tree Healthcare is a growing wellness and healthcare startup that brings nature-backed, science based products to health-conscious consumers across IndiaBe part of a purpose-driven wellness brand where your work directly supports helping people feel better,naturally. We’re building a soulful, strong team — and we’d love to grow with you. Job Type: Full-time Pay: ₹600,000.00 - ₹850,000.00 per year Schedule: Monday to Friday Work Location: In person Speak with the employer +91 7738009936
