MS Dynamics

MS Dynamics Consultant

Roles and Responsibilities:

• Business Requirements Analysis:

  Conduct in-depth analysis of business processes and gather detailed requirements from stakeholders for various functional areas (e.g., Sales, Service, Finance, Operations) where MS Dynamics solutions can be applied.

• Solution Design & Configuration:

  Design and propose effective solutions within the MS Dynamics platform (e.g., Dynamics 365, Dynamics AX, Dynamics CRM, Dynamics NAV/Business Central). Configure the system to align with business requirements, including setting up entities, forms, workflows, business rules, and security roles.

• Customization & Development:

  Perform customizations and minor developments using relevant tools and programming languages (e.g., C#, X++, JavaScript, Power Platform tools) to extend standard Dynamics functionalities.

• Implementation & Deployment:

  Lead or assist in the full lifecycle of MS Dynamics implementations, including system setup, data migration, integration testing, user acceptance testing (UAT) coordination, and post-go-live support.

• Integration:

  Design and implement integrations between MS Dynamics and other internal or external systems using various methods such as APIs, web services, and Microsoft integration tools.

• Troubleshooting & Support:

  Perform in-depth troubleshooting, debugging, and issue resolution for complex problems within the MS Dynamics environment. Provide ongoing functional and technical support to end-users.

• Documentation:

  Create and maintain comprehensive functional and technical documentation for configurations, customizations, processes, and user guides.

• Collaboration:

  Work closely with business users, project managers, technical teams, and other consultants to ensure successful project delivery and adoption of MS Dynamics solutions.

Preferred Candidate Profile:

• MS Dynamics Expertise:

  Strong hands-on experience with at least one

  Microsoft Dynamics

  product line (e.g., Dynamics 365 CRM (Sales, Service, Marketing), Dynamics 365 Finance & Operations (ERP), Dynamics 365 Business Central).

• Functional & Technical Acumen:

  Good understanding of both the functional capabilities and the underlying technical architecture of MS Dynamics.

• Business Process Understanding:

  Ability to quickly grasp and analyze complex business processes across different industries.

• Problem-Solving:

  Excellent analytical and problem-solving skills with a methodical approach to diagnosing and resolving issues.

• Communication:

  Strong verbal and written communication skills to articulate technical concepts and business solutions clearly to diverse audiences.

• Education:

  Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Relevant Microsoft Dynamics certifications are highly desirable.