Microsoft Dynamics 365 Customer Service Developer About the Position Working out of our newly established product organization, you will be part of the Microsoft Dynamics Customer service based dedicated multi-disciplinary product team and contributing as a core developer, collaborating with other Product Teams delivering inter connected products.

You will be a member of the Dynamics 365 customer service Product team, and plays an important role in our Continuous Integration/Deployment (CI/CD) strategy and is responsible for the affiliated infrastructure development team and supporting development of CS customization and configuration, integration, deployment, and release. Key responsibilities to achieve the assignment(s) described Design and develop customizations and configurations to deliver features Actively participate on prioritization and manage the deployment of the digital products in DevOps and Agile Scrum environment Team player, that understands the organizations larger goal and contribute actively to the team to achieve the common goal.

Comply with relevant frameworks, standards for the digital products Actively participate in sprint planning to clarify features and user stories Work cross-functionally with the product team to maximise the delivery of value.

Contribute to the team activities like planning, refinement, discovery, review, and retrospectives.

Must have: Minimum 5 years of product development experience in designing and developing solutions using MS Dynamics 365 Customer service suit and power platform.

Team player with coordination skills. Experience developing on Azure and other SaaS product Experience in Application Lifecycle Management (ALM) Have very good understanding on MS Dynamics Integrations Worked on an enterprise level for several years. Design and develop REST APIs for consuming and publishing root Experience in Azure API Management Design and develop integrations to external systems and services using Azure Service Bus and consuming external API:s Experience working with coding languages such as JavaScript/Typescript and C#

Preferred: Experience with DevOps tools to manage source control, build, quality assurance and release of Dynamics 365 solutions and integrations Experience implementing Dynamics 365 Customer Engagement within a B2C context Build workflows with GitHub Actions Retail domain experience

Named Job Posting? (if Yes - needs to be approved by SCSC)

Additional Details

Global Grade : C
Level : To Be Defined
Named Job Posting? (if Yes - needs to be approved by SCSC) : No
Remote work possibility : No
Global Role Family : To be defined
Local Role Name : To be defined
Local Skills : Microsoft Dynamics 365
Languages Required: : ENGLISH
Role Rarity : To Be Defined

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