Monitoring tools Engineer

• Monitoring tools Engineer A monitoring tools engineer job description involvesdesigning, implementing, and maintaining systems to monitor the performance and health of networks, applications, and infrastructure
• Key responsibilities include configuring monitoring tools, creating dashboards and alerts, automating processes, analyzing data to identify issues, and providing technical support and documentation
• This role requires strong technical skills in areas like scripting, observability (metrics, logs, traces), and various operating systems and cloud environments
• Core responsibilities
• Tool management: Install, configure, and maintain monitoring tools and platforms across different environments (eg, cloud, on-premises)
• Monitoring and alerting: Establish comprehensive monitoring to track system performance, application availability, and infrastructure health, including setting up actionable alerts
• Automation and scripting: Develop scripts and automated processes to streamline tasks like agent deployment, data collection, and reporting
• Data analysis: Analyze metrics, logs, and traces to identify performance bottlenecks, troubleshoot issues, and perform root cause analysis for incidents
• Incident response: Act as a point of escalation for monitoring-related issues, collaborating with other teams to resolve major incidents and ensure proper documentation and follow-up
• Documentation: Create and maintain detailed documentation, standard operating procedures (SOPs), and knowledge base articles
• Collaboration and support: Work with application and infrastructure teams to define monitoring requirements, integrate observability into CI/CD pipelines, and provide training and support to other teams
• Reporting: Generate and distribute performance and status reports based on collected monitoring data

Required skills and qualifications

• Technical expertise: Experience with monitoring tools SolarWinds, Azure Native tools, Infoblox for DDI(DNS,DHCP,IPAM), ORION
• operating systems (Windows, Linux), networking protocols (TCP/IP, SNMP), and cloud platforms (AWS, Azure)
• Scripting and automation: Proficiency in scripting languages such as Python or PowerShell
• Observability: Experience with Application Performance Monitoring (APM) and the "three pillars of observability": metrics, logs, and traces
• Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve complex technical issues
• Communication: Excellent verbal and written communication skills for interacting with technical teams and stakeholders
• Soft skills: Ability to work independently, manage time effectively, and collaborate with others in a team environment
• Certifications: ITIL, Windows, or cloud-related certifications are often a plus