9 - 14 years
25 - 30 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Role & responsibilities Shift timings- 01:30 PM - 10 PM Position: Manager - Business Analyst About the Role: We are seeking a highly organized and detail-oriented Operational and Reporting Specialist to join our team. This role will be responsible for managing and optimizing our operational reporting processes, with a focus on automating and streamlining operations. Key Responsibilities: 1. Manage monthly billing processes and prepare employee billing reports 2. Compile and present monthly business partner reports, including operations highlights, SLAs, and project updates 3. Prepare bi-weekly and monthly operational updates for leadership teams 4. Develop and maintain business scorecards and OKRs (Objectives and Key Results) 5. Manage procurement requests and invoice processing through Ariba system 6. Track and update headcount pipeline, stretch budget, and talent pool analysis 7. Maintain and update distribution lists and cost center mappings 8. Create and manage billing file trackers and input files 9. Assist with ad-hoc financial and operational reporting tasks as needed 10. Lead the automation of manual processes using Power Automate, Power Apps, and SharePoint 11. Collaborate with IT and finance teams to implement and optimize automated reporting solutions 12. Provide training and support to team members on new automated processes 13. Custodian for all Canada/US operations reporting data. Preferred candidate profile
Sun Life Global Solutions
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