Posted:9 hours ago|
Platform:
On-site
Full Time
Real Time Analyst (RTA) MIS , WFM at Fastinfo!
> Location: Kolkata, Salt Lake Sector V
>>Experience: 1 Year
Fastinfo is looking for a detail-oriented and proactive Real Time Analyst to join our workforce management team! If you have strong analytical skills and a passion for optimizing operations in real-time, we want to hear from you!
Key Requirements:
1. 2+ years of experience as an RTA / WFM in a BPO or similar environment
2. Strong knowledge of real-time monitoring, queue management & workforce scheduling
3. Proficiency in Excel, WFM tools, or dashboards
4. Excellent analytical and problem-solving skills
5. Strong communication and collaboration abilities
6. Ability to perform under pressure and adapt quickly to changing conditions
If you’re ready to thrive in a fast-paced environment and play a key role in ensuring operational efficiency, apply today
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
FastInfo Legal Services Pvt Ltd
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