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HP
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MIS Executive / Analyst

MIS Executive / Analyst

2 - 6 years

0 Lacs

karnataka

Posted:5 days ago| Platform: Shine logo

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Skills Required

it infrastructure customer satisfaction troubleshooting operational support issue prevention

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts. You will respond to a range of queries and utilize proactive monitoring for issue prevention. Your main focus will be maintaining high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries and utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addressing requirements and resolving issues promptly - Troubleshoot IT infrastructure problems - Adhere to standards and support operational plans - Perform assigned tasks under supervision Qualifications Required: - Previous experience in post-sales software services - Strong troubleshooting skills in IT infrastructure - Excellent communication and customer service skills - Ability to work under supervision and adhere to standards (Note: The additional details of the company were not provided in the job description),

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MIS Executive / Analyst