87 Mimecast Jobs - Page 2

🚀 We’re Hiring: Senior DevOps Engineer 📍 Location: Coimbatore 🕒 Experience: 8+ years Are you a cloud enthusiast who thrives on solving complex infrastructure problems? Do you enjoy leading high-performing DevOps teams and driving innovation across multi-cloud environments? We're looking for a hands-on Cloud Engineering Leader to take charge of our infrastructure strategy and operations across Azure and AWS. If you’re passionate about automation, security, scalability, and cost optimization—this is your next big move. 🌩️ What You'll Do: Lead and mentor a team of DevOps and Cloud engineers Own our multi-cloud architecture (Azure & AWS)—from strategy to implementation Design and deploy secure, scalable infrastructure using Terraform, ARM, and modern CI/CD pipelines Drive cost optimization (RI, right-sizing, tagging, etc.) Ensure airtight cloud security practices (Azure Key Vault, AWS KMS, WAF) Introduce robust observability with tools like Azure Monitor, CloudWatch, and Sumo Logic Lead incident management and post-mortems to ensure continuous improvement Collaborate with developers, security, and operations for seamless delivery 🧰 What You Bring: 10+ years in Cloud Infrastructure / DevOps roles with team leadership experience Strong hands-on expertise in Azure and AWS Proficiency with Terraform, ARM templates, and CI/CD tools (Azure DevOps, GitLab, Bitbucket) Deep knowledge of networking, DNS, NSG/VPCs, Route Tables, and hybrid cloud setups Familiarity with Docker, Kubernetes, and microservices Strong experience with cloud security tools like CrowdStrike, Mimecast, Contrast Security ✅ Preferred Certifications: AZ-104: Azure Administrator Associate AWS or Azure Solutions Architect – Associate Bonus points for certifications in cloud governance or security Why Join Us? 🌱 Leadership role with ownership of cloud vision 📈 Opportunity to scale systems that impact thousands 🤝 Collaborative and remote-friendly team 💡 Room for innovation, automation, and continuous improvement Ready to build the future of cloud infrastructure with us? Let’s connect! 🚀 🔗 Apply now karthicc@nallas.com .

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper - V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Responsibilities: Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high priority issues and be the next level escalation point for high priority issues. Provide a Customer-First experience while utilizing phones and email to manage tickets. Work cohesively with team as well as all divisions of company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to listen to, accept, and follow directions from more senior engineers. Flexibility to be customer facing and travel to customer sites. Act as technical escalation for Customer Service Technicians. Contribute to technical knowledge base. Coach / Mentor Customer Service Technicians. Perform Escalation Manager duties. Qualifications Required: A college degree or equivalent work experience (5+ years). MS 900 Certified Fundamentals Excellent communication, presentation, writing, and editorial abilities. Excellent organizational and time management skills. Critical thinking and problem solving. Require limited supervision and direction. Drive results and set priorities independently. Ability to work on a 24x7 on-call rotation schedule. Preferred MSP experience Minimum Technical Qualifications: Technical documentation: creating and maintaining Configure, support and maintain all facets of a Microsoft 365 Tennant Conditional Access Management Execution of PowerShell Scripts Intune management Endpoint management Policy creation MFA policies 365 License administration Email recovery Implementing Microsoft AD, Azure AD connect, Azure AD Familiarity of Email Security Tools Microsoft Teams administration End user management through Active Directory (AD) or Entra (formerly Azure AD) Preferred Qualifications: A proven level of experience with Exchange 2010,2013,2016 and Exchange Hybrid servers Mimecast Email Security Knowledge Ability to manage a large case load of escalations from junior engineers Excellent communication skills. Proficiency in computer usage, internet, and Microsoft Office suite of applications.

We are seeking an experienced Unified Communication and Collaboration (UCC) & Mobility Service Owner to lead the design, delivery, and governance of enterprise-wide collaboration and mobile services. This strategic role is instrumental in driving adoption, efficiency, and innovation across platforms like Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) , Mimecast , and Data Loss Prevention (DLP) technologies, while also ensuring secure and compliant BYOD and corporate mobile device management. Key Responsibilities: Act as the service owner for UCC and mobility platforms, ensuring service excellence, security, and user satisfaction. Lead end-to-end design, implementation, and lifecycle management of M365 services (Teams, Exchange Online, SharePoint, OneDrive). Oversee enterprise mobility services for both iOS and Android (BYOD and corporate devices). Align collaboration and mobility strategies with business goals, acting as the SME for all related technologies. Partner with InfoSec and Compliance teams to manage DLP and email security tools such as Microsoft Purview and Mimecast . Define and govern standards, SLAs, KPIs, and service improvement plans for UCC and mobility services. Drive automation, standardization, and operational efficiency across all collaboration platforms. Manage vendor relationships and service delivery of third-party partners. Lead large-scale rollouts, migrations, and upgrades across regions and functions. Deliver user education and support, including VIP and executive enablement. Stay informed of market trends and emerging technologies to future-proof services. Required Qualifications: Bachelor's or Master's degree in IT, Computer Science, or related field. 15+ years of overall IT experience, with 10+ years in UCC/Mobility leadership or service ownership roles. Strong expertise in the Microsoft 365 ecosystem: Exchange Online, Teams, SharePoint, OneDrive . Experience in DLP , Mimecast , and other email security/archival platforms. Hands-on management of EMM/MDM solutions for both corporate-owned and BYOD devices. Solid understanding of regulatory and compliance frameworks (e.g., GDPR, HIPAA). Proven track record in ITIL-based service management, stakeholder engagement, and vendor management. Strong communication, governance, and change management capabilities. Preferred Certifications: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Teams Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals ITIL v4 Certification CISSP (Certified Information Systems Security Professional) - preferred Key Skills: Microsoft 365 Microsoft Teams Microsoft SharePoint Exchange Online Data Loss Prevention (DLP) Mimecast Enterprise Mobility (EMM/MDM) Compliance & Governance ITIL Processes Required Skills M365,Microsoft Sharepoint,microsoft teams

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: Bengaluru, KA This role sits within the Cyber Security team reporting into the Security Architecture and Engineering Manager and provides the team with security engineering expertise to ensure our various security tools, technologies and solutions are well placed, properly configured and finely tuned to provide the team with the visibility and data to allow us to proactively identify, respond to and mitigate threats and vulnerabilities. This is a "lead" role, therefore the successful candidate will bring a high level of knowledge and experience from providing security engineering services into multi-disciplinary security teams. The successful candidate holder will manage our current security tooling and support the implementation of further security tools and solutions to defend against cyber attacks and other threats. This successful candidate will also work with our infrastructure and networking colleagues to configure and tune the tools used by those teams, to ensure the SOC team receives the necessary logs, data and alerts. You will continuously monitor and test our systems, making sure that our security defences are up to date and providing optimal performance. The successful candidate will already be well embedded into the security engineering culture and will demonstrate full understanding of the landscape of tools, technologies and solutions that form the backbone of security management and will have held similar security engineering roles at large organisations. You must have demonstrable expertise in identifying security gaps in our current toolsets and the placement to propose remedies that will enable us to leverage existing and new tools, processes and other technologies, to provide a dedicated integrated approach across our digital and enterprise environments. To be successful you will have an understanding of Security Threat and Risk Assessment methods as well as experience of performing security architecture reviews and change management reviews, ensuring any impact to our security controls and risk posture is identified and considered prior to providing approval. The candidate should also have worked on PAM or IAM projects previously and have knowledge of mainstream Privileged Access Management solutions and Identity Access Management solutions. Duties: Work with the Security Architecture team to develop, enhance and improve the Conde Nast’s security solutions and tools. Administer, manage and maintain our CyberArk platform. Administer, manage and maintain our Vulnerability Management system used across regions. Perform ongoing administration, maintenance and development of our SIEM solution. Perform ongoing administration, maintenance and development of our InsightIDR solution, including the NDR Platform. Ensure our security tools provide actionable alerts and insights to our Security Operations Centre, enabling us to better detect and respond to threats. Review change requests that may have an impact on Conde Nast’s security posture as part of the change review process. Work to implement technical security controls across our regions. Work closely with our Security Architect to ensure tooling is deployed as per the design, supporting the architect with the low level design where required. Lead the implementation of new solutions across our regions to ensure we deliver secure compliant security solutions. Assist with ensuring regions adhere to security policies which have been published centrally, where gaps exist, work with the architecture team to develop solutions to close these gaps. Work with our DevOps teams to implement security controls in the cloud environments used, such as AWS and Google Cloud Platform. Required Skills/Experience: Exp 7 - 10 years, with at least 2 years experience in a lead/senior role This role is central to the continuing changes and improvements that we are making in the way security is delivered at Conde Nast. To be successful, the candidate will need to have and demonstrate an in-depth knowledge and experience of several of the following areas, along with a proactive focused attitude; Expertise in at least 3 of these domains: Security Architecture and Engineering - min 5 years Communication and Network security - min 5 years Privileged Access Management - min 5 years Identity and Access Management (IAM) - min 5yrs Security Assessment and Testing - min 3 years Experience of implementing and maintaining Vulnerability Management solutions, as well as performing day to day administration. Experience of having implemented and maintained Rapid 7 InsightIDR. Experience with log management and/or SIEM technologies such as Splunk, InsightIDR NextGen SIEM etc. Experience of having worked with or supported CyberArk Privilege Cloud. Knowledge of Windows, Linux, Network, Firewall, NDR technologies Good understanding of Active Directory, DNS, LDAP and Okta (or other identity management provider) Understanding of security and compliance frameworks including NIST and PCI-DSS Ability to explain vulnerabilities to different audiences — technical and business. Experience of having managed and maintained XDR Platforms or solutions such as Sophos Intercept X, Crowdstrike, SentinelOne Experience of having managed and maintained Secure Cloud Network Analytics. Demonstrable experience of implementing, configuring and tuning security tools Thorough knowledge of the AWS service offerings. Knowledge of monitoring and verifying the implementation of IT security baselines within the IT organisation. Must have expert level knowledge and experience on the following IT security categories: Security Information and Event Management (SIEM), Network Detection and Response (NDR) and Vulnerability Management (VM) Proficiency in Python, Powershell, JavaScript or other scripting languages. Knowledge of cloud, containers, kubernetes beneficial Excellent communication and presentation skills Excellent written language skills Primary Skills: Insight IDR including NDR (Network Detection and Response), Vulnerability Management (Rapid 7), SIEM (Security Information and Event Management ; Networking ; AWS Secondary Skills: DMARC Solutions (i.e. OnDMARC ; Mimecast ; Dmarcian etc.) ; DLP Solutions (Google Workspace) ; IAM & PAM solutions (Identity & Access Management Solutions - Ping; Okta; CyberArk) ; Secure Cloud Analytics (Cloud NDR) ; EDR / XDR solutions Educational Qualifications: Any of the following certifications would be advantageous: Security Qualifications: CISSP, CISSP-ISSAP, TOGAF, Security +, AWS Certified Security; AWS Solutions Architect Networking qualifications: CCNA ; CCNP ; CompTIA Network+ What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

Job brief The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Requirements Must-have : 1-1.5 Year Experience as SOC Analyst – (Experience in SIEM Tool ELK & Wazuh preferable) Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host-based firewalls, Anti-Malware, HIDS Knowledge of creating and modifying the dashboards. Understanding of common network device functions (firewall, IPS/IDS, NAC) General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows Deep Knowledge in SIEM, Ticketing tool, EDR, Vulnerability Management, MimeCast, Email security. Excellent written and verbal communication skills. Good to have: Good to have industry certifications on any SIEM Platform, CEH, C|SA, CompTIA Security+ & Others Main Responsibilities Tier 1 SOC analysts are incident responders, assessing the scope of the attack, and affected systems, and collecting data for further analysis. Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments (CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks. Leading efforts to counter SLA breaches and anticipating the likelihood of future security alerts, incidents. Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity and suspicious activities, escalate to managed service support teams, tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution. Analyse the Events & incidents and identify the root cause. Assist in keeping the SIEM platform up to date and contribute to security strategies as and when new threats emerge. Staying up to date with emerging security threats including applicable regulatory security requirements. Bring enhancements to SOC security process, procedures, and policies. Document and maintain customer build documents, security procedures and processes. Document incidents to contribute to incident response and disaster recovery plans. Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate. Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc. Keep updated with the likes of OWASP Top 10 vulnerabilities, Bleeping Computer articles etc., for acquiring the knowledge over current threats in security perspective. Other responsibilities and additional duties as assigned by the security management team or service delivery manager. Job Type: Full-time Pay: ₹360,000.00 - ₹450,000.00 per year Schedule: Rotational shift Application Question(s): Are you belongs to SOC L1? What is your notice period? What is your current CTC? Do you have any experience in Wazuh or any other SIEM tools? Experience: SOC: 1 year (Required) Work Location: In person

Role Description We are seeking an experienced Unified Communication and Collaboration (UCC) & Mobility Service Owner to lead the design, delivery, and governance of enterprise-wide collaboration and mobile services. This strategic role is instrumental in driving adoption, efficiency, and innovation across platforms like Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) , Mimecast , and Data Loss Prevention (DLP) technologies, while also ensuring secure and compliant BYOD and corporate mobile device management. Key Responsibilities Act as the service owner for UCC and mobility platforms, ensuring service excellence, security, and user satisfaction. Lead end-to-end design, implementation, and lifecycle management of M365 services (Teams, Exchange Online, SharePoint, OneDrive). Oversee enterprise mobility services for both iOS and Android (BYOD and corporate devices). Align collaboration and mobility strategies with business goals, acting as the SME for all related technologies. Partner with InfoSec and Compliance teams to manage DLP and email security tools such as Microsoft Purview and Mimecast. Define and govern standards, SLAs, KPIs, and service improvement plans for UCC and mobility services. Drive automation, standardization, and operational efficiency across all collaboration platforms. Manage vendor relationships and service delivery of third-party partners. Lead large-scale rollouts, migrations, and upgrades across regions and functions. Deliver user education and support, including VIP and executive enablement. Stay informed of market trends and emerging technologies to future-proof services. Required Qualifications Bachelor’s or Master’s degree in IT, Computer Science, or related field. 15+ years of overall IT experience, with 10+ years in UCC/Mobility leadership or service ownership roles. Strong expertise in the Microsoft 365 ecosystem: Exchange Online, Teams, SharePoint, OneDrive. Experience in DLP, Mimecast, and other email security/archival platforms. Hands-on management of EMM/MDM solutions for both corporate-owned and BYOD devices. Solid understanding of regulatory and compliance frameworks (e.g., GDPR, HIPAA). Proven track record in ITIL-based service management, stakeholder engagement, and vendor management. Strong communication, governance, and change management capabilities. Preferred Certifications Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Teams Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals ITIL v4 Certification CISSP (Certified Information Systems Security Professional) – preferred Key Skills Microsoft 365 Microsoft Teams Microsoft SharePoint Exchange Online Data Loss Prevention (DLP) Mimecast Enterprise Mobility (EMM/MDM) Compliance & Governance ITIL Processes Skills M365,Microsoft Sharepoint,microsoft teams

Job Summary : We are seeking a seasoned Microsoft 365 Architect and Administrator to lead the architecture, governance, and operations of our enterprise Microsoft 365 environment. This role focuses on designing scalable identity, security, and collaboration solutions using Microsoft best practices, while also owning the daily administration of M365 services. Key Responsibilities : Identity & Access Management (IAM) Architect and manage Azure AD tenant including Conditional Access, MFA hybrid identity, and SSO integrations Manage lifecycle processes for joiner, mover, leaver scenarios using automation via tools like Entra Drive governance and automation around access provisioning, role-based access control (RBAC), and entitlement reviews. Email & Messaging Security (Must Have) Administer and architect Microsoft Defender for Office 365, including configuration, tuning, and management of: Threat protection policies (anti-phishing, anti-spam, anti-malware). Safe Attachments and Safe Links policies. Automated investigation and response (AIR) capabilities. Threat intelligence monitoring and reporting. Manage Exchange Online Protection (EOP) and integrate with third-party Secure Email Gateways (e.g., Proofpoint). Collaborate with cybersecurity teams to integrate Defender alerts into incident response and SIEM systems. Continuously optimize policies to protect against evolving threats and data leakage. Teams & Collaboration Tools : Manage Teams policies, lifecycle, compliance, and integration with SharePoint and OneDrive Enable secure collaboration (internal & external) and ensure governance controls are in place. Retention & Compliance : Define and enforce retention policies, data lifecycle controls, eDiscovery, and compliance across workloads Support audits, investigations, and compliance with regulatory frameworks. Operational Excellence Provide L3 support and guidance to IT support teams on issue resolution and best practices. Develop and maintain technical documentation, runbooks, and SOPs. Stakeholder Engagement: Advise on Microsoft 365 licensing optimization and cost governance. Contribute to the enterprise roadmap and long-term Microsoft cloud strategy. Nice to Have Endpoint Management (Intune) Architect and support device management using Microsoft Intune (MDM/MAM). Deploy and standardize Windows Autopilot, compliance baselines, and application policies. Ensure secure mobile and endpoint access aligned with security policies. Key Qualifications : Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Microsoft certifications such as MS-102 (or MS-100 / MS-101), AZ-104, SC-300, or MS-500 preferred. Experience: 12-15 years of experience in IT infrastructure with a focus on Microsoft cloud technologies. 5+ years in Microsoft 365 architecture and administration in enterprise environments. Proven track record in large-scale enterprise deployments and governance. Technical Skills : Deep knowledge of Microsoft 365 suite: Exchange Online, Teams, SharePoint, OneDrive. Deep hands-on experience with Microsoft Defender for Office 365 including policy configuration, threat monitoring, and automated response. Strong command of Azure AD and hybrid identity design. Experience with Microsoft Intune (Autopilot, Compliance Policies, App Deployment). Familiarity with Identity Lifecycle Management tools. Strong skills in PowerShell scripting or Power Automate for automation and reporting. Experience with third-party tools for email security (Proofpoint, Mimecast, etc.) and IAM. Soft Skills : Strong communication and documentation skills. Ability to present and influence senior stakeholders. Critical thinking and problem-solving mindset. Experience working in a highly regulated environment (Aviation etc.) is a plus.

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Security Architect & Lead Experience: 8 Yrs - 25 Yrs Skills: Safebreach, Gytpol, Microsoft 365 Security Suite (Defender, Sentinel, Purview), Azure Security Center, Azure AD, Cloud App Security, Mimecast, McAfee, Symantec, PKI and Certificate Management Job Location: Hyderabad/ Gurgaon We are seeking a highly skilled and forward-thinking Security Architect & Lead to lead the design and implementation of secure, scalable, and automated security solutions across our enterprise environment. This role demands deep expertise in Microsoft 365 Security , Azure Cloud , Mimecast , Endpoint Security (McAfee/Symantec) , Certificate Management , Threat & Vulnerability Management , and Breach & Attack Simulation (BAS) tools like Gytpol and SafeBreach . The ideal candidate will also have a strong grasp of cloud compliance technologies and the ability to integrate AI-driven security automation. We are seeking a highly skilled and forward-thinking Security Architect to lead the design and implementation of secure, scalable, and automated security solutions across our enterprise environment. This role demands deep expertise in Microsoft 365 Security , Azure Cloud , Mimecast , Endpoint Security (McAfee/Symantec) , Certificate Management , Threat & Vulnerability Management , and Breach & Attack Simulation (BAS) tools like Gytpol and SafeBreach . The ideal candidate will also have a strong grasp of cloud compliance technologies and the ability to integrate AI-driven security automation . Key Responsibilities: Security Architecture & Design Design and implement enterprise-wide security architecture aligned with business goals. Develop secure integration patterns across M365, Azure, Mimecast, and endpoint security platforms. Automation & AI Integration Build and maintain automated security workflows using AI/ML for threat detection, response, and compliance. Leverage Microsoft Sentinel, Defender, and other AI-driven tools for proactive threat hunting. Threat & Vulnerability Management Lead vulnerability assessments and remediation strategies using tools like Gytpol and SafeBreach. Integrate threat intelligence feeds and automate risk scoring and prioritization. Cloud & Endpoint Security Architect and manage security controls in Azure Cloud and Microsoft 365 environments. Oversee endpoint protection strategies using McAfee, Symantec, and EDR/XDR platforms. Email & Data Protection Implement and manage secure email gateways and DLP policies using Mimecast and Microsoft Purview. Certificate & Identity Management Design and maintain PKI infrastructure and certificate lifecycle management. Integrate identity governance and conditional access policies across cloud and on-prem systems. Compliance & Governance Ensure adherence to industry standards (ISO 27001, NIST, GDPR, etc.) using cloud compliance tools. Develop security policies, procedures, and audit frameworks. Required skills: 10+ years in cybersecurity with 5+ years in a security architecture role. Strong hands-on experience with: Microsoft 365 Security Suite (Defender, Sentinel, Purview) Azure Security Center , Azure AD , Cloud App Security Mimecast , McAfee , Symantec , SafeBreach , Gytpol PKI and Certificate Management Proficiency in scripting (PowerShell, Python) and automation tools (Logic Apps, Azure Automation). Familiarity with AI/ML applications in cybersecurity. Experience with compliance frameworks and cloud security posture management (CSPM). Preferred certifications: Microsoft Certified: Cybersecurity Architect Expert (SC-100) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) Azure Solutions Architect Expert GIAC certifications (e.g., GCPN, GCIH) Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create.

Senior Software Engineer – Identity Platform Mimecast is looking for a Senior Software Engineer to join the Identity Platform engineering team. At Mimecast we operate a Cloud based, highly available, high-volume transaction, scalable Cyber Reliance platform. All this happens in a state of the art and complex technical environment that is run by some of the best technologists in their subject field. We are looking for someone who thinks that searching for a needle in a haystack can indeed be exciting and not afraid of exploring unconventional solutions. What You’ll Do Design, develop, and maintain Java-based identity and access management solutions. Collaborate with product managers, architects, and other stakeholders to understand requirements and translate them into technical specifications. Develop microservices and RESTful APIs to support identity-related workflows (e.g., authentication, authorization, SSO and consent). Write clean, well-designed, and efficient code following established coding standards and principles. Conduct code reviews to ensure code quality, maintainability, and adherence to coding standards. Optimize performance and scalability through continuous improvement and refactoring. Troubleshoot and debug issues and provide timely resolution to technical problems. Mentor junior engineers, provide technical guidance, and promote knowledge sharing within the team. What You’ll Bring Proven experience in designing, developing, and maintaining Java backend services and libraries. Good experience with identity and access management solutions. Experience with version control systems (e.g., Git) and CI/CD pipelines. Familiarity with containerization and orchestration tools like Docker and Kubernetes is a plus. Excellent problem-solving skills and ability to troubleshoot complex issues. Good understanding and experience with AWS main services and features, such as Lambda, IAM, S3, DynamoDB, VPCs, Route53, Secrets Manager… Experience with API Gateways (e.g. GCP). Knowledge of security best practices in API development (e.g., SAML, OAuth, JWT). Strong communication and collaboration skills. What We Bring Join our Identity Platform team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! Our Hybrid Model We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning. Drives innovation and creativity within and between teams. Introduces employees to priorities outside of their immediate realm. Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

3Columns is a specialist cybersecurity firm that delivers a wide range of services, including security assurance, security governance, professional services, and managed services. Solutions include managed security services, offensive security services, cybersecurity consulting, and professional services to assist customers in deploying all the required controls. The core services delivered by the SOC are Managed Detection and Response and Incident Response. About the Role: 3Columns is seeking an SOC Lead Investigator / Level 3 analyst to join their team remotely. They will be responsible for expanding the business by delivering outcome-based engagements to various clients and proactively improving the Managed SOC and SIEM capabilities within the organisations they are engaged with. The SOC analyst will work with the team to assist clients in investigating the logs, creating playbooks, and proactively notifying customers. Have experience or understanding of a wide range of technologies such as Office365, InTunes, MS Defender, Rapid7 SIEM, Vulnerability Management, Mimecast, CrowdStrike and SentinelOne to support the business and help drive the success of organisational business strategies. The successful applicant will become integral to each client's cybersecurity strategy, developing strong relationships and becoming a trusted partner within each organisation. Lead Investigator – SOC Responsibilities: Minimum of 7 years of experience Must have hands-on experience is investigations related to Malware, Advanced TTP, Have experience is detections and dealing with cases related to Ransomware. Strong understanding of Windows and Linux System event logs. Experience with Threat Hunting and Rule writing. Lead and coordinate in-depth investigations into security incidents, ensuring timely and accurate response. Act as the primary escalation point for complex and high-impact incidents. Provide technical and strategic guidance to Level 2 analysts throughout the investigation lifecycle. Review and validate findings from Level 2 investigations, ensuring completeness and quality of analysis. Develop and maintain standardised investigation checklists, workflows, and playbooks. Conduct regular case reviews and post-incident debriefs to identify gaps and drive continuous improvement. Mentor and coach Level 2 analysts to build investigative skills and improve threat detection capabilities. Ensure adherence to investigation procedures, evidence handling, and documentation standards. Collaborate with Threat Intelligence, Incident Response, and Engineering teams to enrich investigations. Recommend and implement improvements in investigation tools, techniques, and processes. Track investigation metrics and provide reports to SOC leadership on team performance and incident trends. Stay current on threat actor techniques, tools, and procedures (TTPs) to enhance investigation quality. Please Note: - To save you time with rejections and save our time, if you do not have experience in SOC, you will be rejected. Candidates, who will apply without any SOC experience just for the sake of applying will be blacklisted for next 10 years.

3Columns is a specialist cybersecurity firm that delivers a wide range of services, including security assurance, security governance, professional services, and managed services. Solutions include managed security services, offensive security services, cybersecurity consulting, and professional services to assist customers in deploying all the required controls. The core services delivered by the SOC are Managed Detection and response and Incident Response. About the Role: 3Columns is seeking a SOC Analyst to join their team remotely. They will be responsible for expanding the business by delivering outcome-based engagements to various clients and proactively improving the Managed SOC and SIEM capabilities within the organizations they are engaged with. The SOC analyst will work with the team to assist clients in investigating the logs, creating playbooks, and proactively notifying the customers. Have experience or understanding of a wide range of technologies such as Office365, InTunes, MS Defender, Rapid7 SIEM, Vulnerability Management, Mimecast, CrowdStrike and SentinelOne to support the business and help drive the success of organizational business strategies. The successful applicant will become integral to each client's cybersecurity strategy, developing strong relationships and becoming a trusted partner within each organization. To be successful in this role, you will have the following: Minimum of 4 years of experience. String experience with investigation and Incident handling. Strong Log analysis capability. Experience with investigations related to Malware alerts, Phishing emails, Suspicious logins, etc. Experience in security tools and technologies such as SIEM, IDS/IPS, Firewalls, and Vulnerability Management Experience in scanning for vulnerabilities Hands-on practical knowledge of EDR such as MS Defender, CrowdStrike, SentinelOne Understanding of MITRE attack framework and related Techniques. Some understanding of Digital Forensics or desire to learn the technology. Good understanding of SIEM solutions such as Rapid7, Azure Sentinel, Wazuh or Graylog. Desire to excel in career and learn new tools and technology Personal Skills Must be forward-thinking in terms of vision for the business and team culture. Come up with innovative ideas to deliver services to the customer Ability to speak about security and recommend security controls to experienced security professionals and executives confidently and accurately. The ability to work as part of a team. Flexibility and motivation to work across various types of engagements. The ability to multitask and service multiple clients at once. Is detail-orientated, self-motivated and can work independently.

Job Title: Senior M365 Solutions Architect Location : Pan India (Remote) Experience: 10-15 Years Job Description:- The Microsoft Office 365 Messaging Solution Architect will utilize the expert-level experience and knowledge of Office 365 architecture, administration, and best practice recommendations combined with a strong current and deep experience with Microsoft Exchange Server, Microsoft Office Communications Server, Microsoft Office SharePoint Server, Active Directory, and Forefront Identity Manager, to assist True Tandem’s customers with the design, development, and deployment of messaging and communication solutions. Key Functional Areas of Expertise Architects and consulting roles in the projects, Design and implementation, hands-on experience Technical specialization / External certifications Build the vital competency centers Excellent quality of delivery Build a portfolio of successful projects, references, and credentials Market research Technical Expertise 10 to 15 or more years of experience in Architecture and Designing solutions, Migrating on-prem Exchange to O365/Exchange Online. Expertise on Migration tools like Bittitan, Quest etc. Experience working in a Transitional multi-supplier environment within a large-scale organization. Experience in leading significant technical solution design and development, leveraging existing tool suites, and proposing best-of-breed solutions. Must have strong hands-on experience working on Exchange Online Experience implementing M365 DLP, Cloud App Security, Defender, and Conditional Access To maintain Exchange Hybrid Co-Existence in a multi-Active Directory Forest/Exchange Org Topology To maintain Data Sovereignty compliance (GDPR) when Multi-Geo must have to be used Migrations from Lotus Notes & GroupWise, along with InterOrg (Exchange to Exchange) and GSuite/O365 Tenant to Tenant Migrations Migrations from SharePoint on-premises, Gsuite, and other CMS tools to SharePoint Online and OneDrive for Business Must have Architectural understanding of how Third Party Archive & Journaling Email Data (Enterprise Vault, Mimecast) on legal hold is migrated appropriately (to maintain Data Immutability) Must have Architectural Proficiency in integrating Microsoft and non-Microsoft Mobile Devices/Mobile Application Management & Unified Endpoint Management solutions with Exchange/Office 365 (Intune, Air watch, Workspace One, etc.) as well as other third-party email-aware apps (Unified Communications/Messaging, Fax, Printer/Scanners) Must have Architectural Proficiency (Design, Build, Migrate) with Office 365 Email Protection Mechanisms: Microsoft and non-Microsoft Email Hygiene/Gateway Products (Proof-Point, Exchange Online Protection, Mimecast, etc.) SPF, DKIM, and DMARC (along with ARC) Office 365 Advanced Threat Protection, Must have an architectural understanding of Microsoft 365 protections CAS, DLP, ATP, AIP Data Loss Prevention, RMS/IRM, Azure Information Protection (Classification-Labelling & Sensitive Information Types), Office 365 Message Encryption & Transport Rules Legal/Litigation Holds, Retention, Deletion, and Data Immutability Understanding of Message Retention and Data Compliance Requirements A complete knowledge of Microsoft 365 and the Collaboration technology stack Proficiency in all technical aspects of M365 implementation and Azure Active Directory (AAD) services are required. Strong communication skills –express key ideas and obtain tangible feedback from cross-functional team members and stakeholders. Hand- on experience with implementation, deployment, migration, and support of core M365 services, including (but not limited to): Exchange Online – including mailbox migration, EOP, and Exchange Administration Preferred Qualifications: • Microsoft 365 Certified: Enterprise Administrator Expert • Microsoft 365 Certified: Messaging Administrator Associate • Experience with Azure Cloud, scripting, and automation

Key Responsibilities • Design, implement, and manage email security solutions. • handle Trend Micro CAS & Cisco Umbrella, monitor threats. • respond to incidents, update policies, collaborate with teams • stay updated on email & DNS security trends.

We’re Hiring: Senior System Administration! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Senior System Administration to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant! Send your application here ⤵️ CS Jobs - Senior System Administration Role : Senior System Administration Work Arrangement : Work from Home Location : India Schedule : Night shift Essential Duties and Responsibilities: Must be able to work between 8:00 a.m. to 5:00 pm (US Pacific Standard Time) Monday through Friday during Office and Store’s business hours. Systems Administration & Support: Advanced Microsoft Azure Services and MS-AD. Support Azure File Services. Support Azure Virtual servers and Desktop (AVD). Create, manage, delete user accounts, assign permissions, and handle password resets. Maintain and Support O-365 including creating users’ mailbox and maintaining email flow and monitoring online services. Support and troubleshoot Nextiva Cloud phone system. Administrative support Ninja One RMM. Maintain and support Mimecast email security. Provide monthly report. Work closely with team members on technical Azure projects and initiatives to ensure seamless execution and delivery. Strong problem-solving, communication, and adaptability skills. Remote Technical Support: Provide remote assistance for IT tickets, ensuring timely resolution and high customer satisfaction. installing and configuring software and hardware, monitoring system performance, troubleshooting issues, managing user accounts. Collaborate with users to understand their technical needs and deliver effective solutions. Azure Data Backup, Recovery and Azure Cloud Security Monitoring: Implement and maintain backup and recovery plans to ensure data integrity and protect against data loss in case of failures. Implement and maintain Azure Cloud Services security measures, intrusion detection systems, and access controls to protect systems from unauthorized access. Monitor Azure Cloud Services security and logs for any potential security. Generate security incident reports to ensure corrective action and resolution can be taken by Cybersecurity team and continue follow ups. Other Duties: Be able to support company stores in Southern & Northern Nevada, Utah and Idaho using remote access connections. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives Perform other duties as instructed by reporting Manager Be able to provide weekly updates to the reporting Manager Qualification and requirements: Microsoft Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert). Azure MFA support, maintenance and configuration Azure File Services certification Microsoft Active Directory Office 365 certification Ninja One MM Knowledge Nextiva Cloud phones administration Mimecast Email Services Experience: A minimum of 3-5 years’ solid hands-on experience in Azure Systems Administration and configuration is required. Strong knowledge of Cloud Phone administration. Strong knowledge of Mimecast email security. Familiarity with cybersecurity practices and incident reporting. Skills: Excellent problem-solving abilities and attention to detail. Strong speaking English and communication skills, both written and verbal. • Ability to work independently and as part of a team. Perks & Benefits: Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment Flexible leave credits which may be used for vacation, emergency and sick leaves Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Endless opportunities for career advancement Annual Performance Review with Salary Increase We set you up for success with a company-provided PC/Laptop and fiber internet connection Tech-on-wheels Support Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues International career growth and connections Unlimited cash incentives for hired referrals Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support employees' well-being Become part of the Employee Share Units program Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc Cloudstaff: Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace? Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment. **To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

We are seeking a skilled Google Group and O365 Engineer with 2-3 years of experience in managing and supporting enterprise collaboration platforms, including Google Workspace (Google Groups, Gmail, Drive, etc.) and Microsoft 365 (Exchange, Teams, OneDrive, SharePoint, etc.). The ideal candidate will be responsible for administration, troubleshooting, security configurations, and user management across both platforms, ensuring seamless collaboration and communication within the organization. Location - Chennai (Ramanujan IT City) Key Responsibilities: Google Workspace (Google Groups) Administration: • Manage and administer Google Groups (creation, permissions, membership, and policies). • Configure and enforce Google Groups security settings (access controls, group policies, moderation). • Provide user support for Google Groups, Gmail, Google Drive, and other Workspace apps. • Monitor and troubleshoot Google Groups-related issues, ensuring smooth functionality. • Assist in automating group management using Google Admin APIs or scripting tools (Python/Shell). Microsoft 365 (O365) Administration: • Manage Exchange Online (mailboxes, distribution groups, shared mailboxes, retention policies). • Configure and troubleshoot Microsoft Teams, ensuring seamless collaboration. • Administer SharePoint and OneDrive, managing permissions and security settings. • Support Azure Active Directory integrations for O365 applications. • Implement and manage MFA, conditional access policies, and security configurations for O365. • Monitor and optimize O365 licensing and resource utilization. Required Skills & Qualifications: • 2-3 years of experience in Google Workspace and O365 administration. • Hands-on experience managing Google Groups, Google Admin Console, and Workspace security policies. • Strong knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Azure AD, Security & Compliance Center). • Experience with PowerShell scripting for O365 automation and Google Apps Script for automation. • Understanding of email security, spam filtering, DKIM, SPF, and DMARC configurations. • Basic knowledge of Active Directory and identity management. • Strong problem-solving and troubleshooting skills in collaboration tools and enterprise IT. • Good communication and ability to work with cross-functional teams. Preferred Qualifications (Good to Have): • Google Workspace Administrator or Microsoft 365 Certified (MS-900, MS-100, or AZ-104). • Experience with third-party email security solutions (Proofpoint, Mimecast, etc.). • Familiarity with hybrid environments (Google Workspace + O365 integrations). • Experience with ITSM tools like ServiceNow, Jira, or similar.

Company Description: Computer Solutions East, Inc. (CSE) is an accredited full-service Software Licensing, Network Services and Support provider based in Bangalore Urban district. With expertise in Managed IT Services, Microsoft and Cisco technology consulting, Network and Telecommunications, Application Development, Cloud Solutions, Outsourced IT Helpdesk and Virtualization, CSE offers 'Business Technology Simplified' services and products. As a Microsoft Gold and Cisco Premier Partner, CSE is dedicated to providing top-quality IT services to small to medium-sized businesses. Role Description: This is a full-time hybrid role for a Sr. System Administrator at Computer Solutions East, Inc. The Sr. System Administrator will be responsible for leading a team of system administrators, network administrators, and backup administrators. The day-to-day tasks include overseeing software licensing, network services and support, managing Microsoft and Cisco technology consulting, and coordinating application development. While the role is located in Bangalore Urban district, some remote work is acceptable. Qualifications: Experience in software licensing and network services Proficiency in Microsoft and Cisco technology consulting Expertise in application development and virtualization Experience in managing Microsoft Dynamics 365 / CRM and Microsoft Azure Knowledge of vendor XML integration and fixed monthly contracts Strong leadership and project management skills Excellent communication and interpersonal skills Ability to work independently and remotely Bachelor's degree in Computer Science or related field Job Responsibilities: · Manage, administer, troubleshoot and configure various applications: Admin Centers, Azure, Meraki, Mimecast, Datto, RingCentral, ManageEngine, ServiceNow etc. · Implement and enforce security measures to protect the company's IT assets and data, including antivirus, firewalls, and intrusion detection systems. · Maintain and manage Active Directory (AD) services, including user accounts, group policies, and access controls. · Manage, troubleshoot, configure Servers and workstation. Apply updates and security patches. Install, configure, and maintain servers both physical and virtual. Ensuring their availability, performance, and security. · Manage and maintain the company's IT infrastructure, including servers, networks, and systems. · Configure and maintain network infrastructure, including routers, switches, access points and firewalls. · Manage, configure and troubleshooting Exchange and associated email systems, including mailbox management, distribution lists, and email security. · Configure and manage Camera System and Storage solutions, including and NAS. · Develop and test disaster recovery plans to minimize downtime in case of system failures or disasters. · Regularly monitor servers, networks, and critical devices in real-time using various monitoring tools. · Provide technical support and troubleshooting assistance to end-users, resolving IT-related issues promptly and effectively. · Work independently and proactively to address IT issues and maintain system availability, even without direct supervision. · Document system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Perform regular backups and disaster recovery procedures to safeguard critical information. · Collaborate with IT team members and other departments to implement IT projects and initiatives. · Stay up to date with industry trends and best practices to continuously improve IT infrastructure and systems. · Document system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Other related job that will be assigned by the supervisor/manager. · Team Management: Create Roster for complete coverage to avoid any Business Impact, handle escalations · Manages and organizes Service Desk, establishes performance expectations, and monitors results. Guide IT professionals/contractors and other staff within the organization. · Conduct regular team meetings, performance evaluations, and one-on-one sessions to ensure team development and alignment with project goals. · Foster a positive and collaborative team environment. Oversee the planning, execution, and successful delivery of technical projects. · Identify technology and project management challenges, reporting to IT leaders accordingly. · Ensure the design and architecture of software solutions are scalable, secure, and maintainable. · Perform code reviews and ensure adherence to best practices and coding standards. Communicate technical concepts and project progress to non-technical stakeholders. Stay current with emerging technologies and industry trends. Encourage a culture of innovation within the team. · Identify opportunities for process improvements and implement best practices. - Constant monitoring and managing of incidents and events, with proper and timely action to mitigate or solve the situations. · Ensure Service Desk operation and follow-up of workflows and tickets, escalating as needed. · Maintain the highest level of customer support for the customer base across the various offices through proactive management and implementation of continuous improvement initiatives; provide high-touch white-glove service. · Participate in Business Continuity and Disaster Recovery planning as required, focusing on operational improvements to reduce Recovery Time Objectives (RTO). Update process documentation as needed, following ITIL recommendations. · Assists in the implementation of Network systems and data management. Works to ensure optimal performance of the organization’s technological infrastructure (networks and computer systems). · Ensure smooth delivery and operation of IT services by monitoring systems performance. Complete routine audits of services provided to ensure the quality of performance. Report on monthly metrics for IT-related operations. · Provide fast response and support to impromptu situations or emergencies when necessary. · Responsible for developing, mentoring, and coaching direct reports, ensuring a trained, motivated, and professional staff capable of providing efficient and effective operations and exceptional service. · Maintains adequate staffing. Help identify, develop, and implement onboarding and training/ training-related needs from new processes or process improvements within the scope of IT operations. · Provide and track training and development opportunities for staff to enhance their skills and knowledge. Job Requirements: · Bachelor’s degree in computer science, Information Technology, or related field. · At least 5 years of solid work experience in related industry, preferably in MSP · With a good verbal and written English communication skills. · Has the ability to communicate technical information to a non-technical person. · Hands-on experience configuring, troubleshooting, managing, and maintaining servers, both physical and virtual, in a Windows & Linux environment. · Expertise in configuring, maintaining, and troubleshooting network infrastructure components, such as routers, switches, firewalls, APs, and VPNs. · Strong knowledge and hands on experience with Admin Centers & Azure Environment · Experience and knowledge with the following technology is a huge advantage: o Mimecast o Datto o Cloudflare o ManageEngine o ServiceNow · Proficiency in administering and supporting various administrative portal applications used in business operations. · Extensive experience with Active Directory (AD), including user account management, group policies, and access controls. · Familiarity with security best practices and tools, including antivirus, firewalls, and intrusion detection systems. · Good Knowledge and experience using ticketing tools “ServiceNow” to manage IT incidents, service requests, and changes. · Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex IT issues. · Strong communication and interpersonal skills, with the ability to work effectively both independently and as part of a team. · Proven ability to work autonomously and proactively without direct supervision. · Solid documentation skills, with the ability to create clear and comprehensive documentation of system configurations, procedures, and troubleshooting steps. · Familiarity with various operating systems and platforms (e.g., Windows, Linux, Mac OS). · Can work in rotational shifts. · Amenable to work in night shifts.

Job Summary: We are seeking a skilled and proactive Security Engineer with strong experience in Microsoft Sentinel administration , email threat management , log monitoring , security integrations , and familiarity with GytPol . The ideal candidate will play a key role in protecting the organization’s information systems through continuous threat detection, response, and security optimization. Key Responsibilities: Microsoft Sentinel Administration: Configure, manage, and optimize Microsoft Sentinel SIEM platform. Develop and fine-tune KQL queries and analytics rules. Design and maintain workbooks, dashboards, and automation playbooks (using Logic Apps). Perform incident triage and response via Sentinel and integrated tools. Integration & Monitoring: Integrate third-party and Microsoft security solutions into Sentinel. Implement and maintain log ingestion from various data sources. Ensure seamless correlation of data across diverse security systems. Email Threat Management: Configure and manage Microsoft Defender for Office 365 (or equivalent). Monitor and respond to email-based threats, phishing attempts, and spam campaigns. Coordinate with IT and user teams to improve mail hygiene and awareness. Log & Security Monitoring: Oversee central logging and ensure comprehensive visibility across endpoints, servers, and cloud services. Identify anomalies, investigate suspicious activity, and implement alerting mechanisms. GytPol Usage & Optimization: Utilize GytPol Validator to assess and enhance endpoint security posture. Work with IT to remediate configuration risks and align with security policies. Security Best Practices & Compliance: Stay updated on the latest cybersecurity threats, tools, and techniques. Support compliance initiatives (ISO 27001, NIST, GDPR, etc.) through technical controls and reporting. Required Skills & Qualifications: Proven experience in Microsoft Sentinel SIEM administration and KQL scripting. Strong understanding of email threat vectors and experience with email security platforms (Defender for O365, Mimecast, Proofpoint, etc.). Experience with security log management and monitoring best practices. Working knowledge of Logic Apps, Azure Monitor, and Azure Security Center. Familiarity with GytPol Validator or similar configuration validation tools. Strong analytical, investigative, and troubleshooting skills. Relevant certifications (e.g., AZ-500, SC-200, CEH, or equivalent) are a plus. Preferred Experience: Hands-on experience with security automation (SOAR). Working knowledge of Active Directory, Azure AD, and cloud security. Exposure to vulnerability management and endpoint protection platforms. Understanding of Zero Trust frameworks and compliance standards. Job Type: Full-time Pay: ₹276,546.78 - ₹2,100,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Experience: Security Engineer: 5 years (Required) Sentinel Administration: 2 years (Required) Integration: 1 year (Required) Email Threat management: 1 year (Required) Work Location: In person

Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications ABOUT US The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. REQUIREMENTS Superior knowledge of Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience Experience working for a Managed Service Provider (MSP Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools BENEFITS A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications About Us The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you're looking for a highly successful, inclusive and fast-growing workplace, we'd like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. Requirements Superior knowledge of: Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience: Experience working for a Managed Service Provider (MSP) Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Additional Technologies: Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools Benefits A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

Experience: 3- 8 years Location: Hyderabad Working Shift: Rotational Shift Key Responsibilities: Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis of PE and non-PE files. Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with crossfunctional teams to improve detection capabilities and response strategies. Develop and implement incident response plans and coordinate incident investigations. Provide continuous monitoring and analysis of network traffic and security events. Conduct research on advanced persistent threats (APTs) and develop protection solutions. Maintain and update real-time block lists and URL block lists. Write and review regular expressions for spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Participate in endpoint detection and response (EDR) efforts to identify and mitigate threats. Conduct threat hunting to proactively identify and address potential security risks. Basic Qualifications: Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analysing email borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. AntiPhishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management (SIEM): Platforms like Splunk or IBM QRadar to monitor and analyze security events, including email threats. Incident Response Tools: Solutions like TheHive or MISP (Malware Information Sharing Platform) for managing and sharing incident response data. Show more Show less

Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less

About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary The Lead IT Infrastructure will be responsible for managing and maintaining all IT Projects and Critical tickets. Project and stakeholder management ensuring seamless execution of IT Projects. Technical expertise in SSO, SPO, OD, MS Teams, PowerShell, Intune, Email Security, Exchangeand IAM is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. Key Skills - Microsoft Entra Suite, Security & Endpoint Management Experience: • Hands-on experience in IT Infrastructure, Identity & Access Management (IAM), MS Teams, OneDrive, SharePoint and Security. Responsibilities: • Expertise in Microsoft Entra Suite, including IAM, SSO, App Registration, AD Connect, and Tenant Migrations. • Lead M365 and Entra ID migrations, covering hybrid identity, Exchange Online, MS Teams, OneDrive, and SharePoint. • OneLogin to Entra SSO migration • Box, Dropbox, Google Workspace to SPO and OneDrive Migration. • Slack to MS Teams Migration understanding and knowledge. • Implement and manage Mimecast for email security and threat protection. • Configure and optimize Cloudflare for web security and performance. • Manage email authentication protocols (DKIM, DMARC, SPF) for enhanced security. • Deploy and maintain CrowdStrike for endpoint security and threat detection. Requirements: • 10+ years of experience in Microsoft Entra ID (Azure AD), IAM, and M365 migrations. • Strong hands-on experience with Exchange Online, Teams, OneDrive, and SharePoint migrations. • Solid knowledge of email security best practices, cloud security, and endpoint protection tools. • Migration, Project and stakeholder management experience. • Knowledge of migration tools like Sharegate, Cloudfuze, Quest, Netwoven. • Knowledge of Slack collaboration tools would be a plus. • Knowledge of GDPR, ISO 27001 process and compliance Show more Show less

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper - V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer Show more Show less

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role : This role is responsible for ensuring efficient and reliable IT service delivery through effective resource alignment, ticket management, and operational oversight. This includes collaborating closely with L1, L2, and L3 support teams to manage incidents, problems, and changes in line with ITIL best practices. Acting as a key point of contact for internal teams, clients, and stakeholders, the Technical Lead drives clear communication, timely escalation handling, and high service availability and quality. The role also includes performance management, mentoring, and delivering actionable insights through regular business reviews and reporting to senior management. Flexible to manage after hours escalation and lead the team most effective and efficient manner The Responsibility In your role you will be responsible for the team supporting mix of below technologies in 24x7 Managed Services support capacity Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Manage security settings on Microsoft ATP Knowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc. Ability to perform initial investigation on security breach alerts Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)\ Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration Execution of maintenance tasks, App upgrades, patch escalations etc. Key Competencies Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Must have secondary and tertiary technical skills. Good to have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Independent time management skills Good to have understanding of Storage technologies like HP, IBM, Dell, Cisco servers Demonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Understand the performance management function to lead team with unbiased approach Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and above VMware / Virtualization (Hyper - V, VMware),O365, Azure Administration Brennan is an equal opportunity employer. Show more Show less