Mgr Information Systems

• Collaborate with product managers, designers, and engineers to support CTDA operations by automating tasks,monitoringsystem health, and minimizing downtime through incident response
• Capture the voice of the customer to define business processes and product needs
• Collaborate with CTDA business stakeholders, Architects and Engineering teams
• to prioritize release scopes and refine the Product backlog
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories andparticipatein backlog reviews with the development team
• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
• Help develop andmaintaina product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements
• Identifyand manage risks associated with the systems, requirement validation, and user acceptance
• Develop &maintaindocumentations of configurations, processes, changes, communication plans and training plans for end users
• Ensure operational excellence, cybersecurity, and compliance.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Foster a culture of collaboration, innovation, and continuous improvement

Basic Qualifications and Experience:

• Master s degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
• Bachelor s degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
• Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies

Functional Skills:

Must-Have Skills

• Experience with Agile software development methodologies (Scrum)andSAFe
• Excellent communication skills and the ability tointerfacewith senior leadership with confidence and clarity
• Strong knowledge ofETL Processes
• Familiarity with regulatory requirements for Clinical Trials (e.g.21 CFR Part11, ICH)

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• ExperiencemaintainingSaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire

Professional Certifications(please mention if the certification is preferred or mandatory for the role):

• ITIL (preferred)
• SAFefor Teams certification (preferred)
• Certified Business Analysis Professional (Preferred)

Soft Skills:

• Able to work under minimal supervision
• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

Shift Information:

• This positionoperateson the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.