Merchandiser

Job Title: Merchandiser

Location: Vikhroli, Mumbai, Maharashtra
Department: Sales / Marketing / Operations
Reports To: Senior Merchandiser / Production Head / Sales Manager

Job Purpose:

To act as the key liaison between clients, design, production, and logistics teams to ensure timely and accurate execution of orders for heat transfer labels. The Merchandiser is responsible for handling sampling, costing, client communication, production coordination, and ensuring customer satisfaction through efficient order management.

Key Responsibilities:

• Client Coordination:
• Communicate with domestic/international buyers regarding product requirements, approvals, and order updates
• Understand client specifications and translate them into actionable briefs for design and production teams
• Sampling & Development:
• Coordinate with the design team for artwork creation, sample development, and approvals
• Ensure timely dispatch of samples and follow-up for feedback and confirmation
• Order Management:
• Track order execution from confirmation to delivery
• Prepare and maintain production schedules, coordinate with production/planning for timely delivery
• Costing & Negotiation:
• Prepare costing sheets and quotes based on client requirements and internal pricing guidelines
• Support the sales team in price negotiation and order finalization
• Documentation & Reporting:
• Maintain records of orders, approvals, artwork, invoices, and shipping documentation
• Prepare regular reports on order status, delays, and client communication for management review
• Quality & Compliance:
• Coordinate with quality assurance team to ensure client standards are met
• Assist in resolving quality-related issues or rejections with internal teams

Key Skills & Competencies:

• Strong communication and coordination skills
• Knowledge of printing/labeling processes preferred (especially heat transfer labels)
• Good understanding of textile/apparel merchandising workflows
• Proficient in MS Office (Excel, Word, Outlook)
• Attention to detail and ability to handle multiple tasks simultaneously
• Familiarity with ERP/Order Management Systems is an advantage

Qualifications & Experience:

• Bachelor’s Degree or Diploma in Fashion Technology, Textile Design, Apparel Merchandising, or related field
• 1–3 years of relevant experience in merchandising, preferably in labels, trims, or garment accessories
• Freshers with strong communication and internship experience in merchandising may also apply

Working Conditions:

• Full-time position
• Office-based role with occasional visits to the production floor or vendor locations
• Some client interaction may occur outside of regular working hours

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How fluent are you in English communication?

Experience:

• Merchandising: 1 year (Preferred)

Language:

• English (Required)

Location:

• Mumbai, Maharashtra (Preferred)

Work Location: In person