MEP & Minor Works Programme Manager

You will be part of a growing team providing programme management / PMO services within the JLL APAC Regional PMO Group. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLLs career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.

You will have prior experience working within a PMO / Programme Management environment, have a track record supporting the delivery of capital works to clients in the financial services sector and have extensive experience navigating complex matrix environments managing Client Stakeholders, including engaging with senior business leaders. This role requires prior experience in delivery of projects / programmes covering end of life upgrades, MEP infrastructure, critical systems upgrades. Additional experience in delivering minor projects would be beneficial.

This role is based at the Client's offices in South West Bangalore (Electronic City) and follows their hybrid working policies which mandate a minimum of 3 days per week in the office

Roles and Responsibilities

Project / Program Operations

1. Act as the Clients single point of contact on allocated projects for strategy, implementation and escalation for capital works, blending Clients specific requirements with Local Business needs.

2. Report to designated parties within the Client and be responsible for:

• Implementing and managing the internal coordination within the Clients organisation and instructing the project team accordingly
• Ensuring effective and efficient delivery of any projects within specified remit
• Ensuring the project team comply with the Client standard Governance Process and related financial reporting requirements
• Ensuring the project team comply with the Clients relevant corporate office design standards
• Ensuring that project procurement procedures and documentations are complied with
• Communicate and drive compliance in the usage of the Clients legacy Project Management tool, throughout the project, based on standard operating processes and playbook
• Regular completion of KPI scorecards and assessments for project teams
• Regular reporting of project progress and cost performance within the Client organisation
• Managing stakeholder communication
• Liaising with the Clients stakeholders/delivery partners (e.g., individual Business Units, IT, Security, Corporate Real Estate, FM (incl. Engineering and EHS), Procurement, Business Continuity etc.) as to their involvement including handover sign-off by the Clients stakeholders/delivery partners
• Ensuring end to end project financial management, and close out of the project financials

3. Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy

4. Assist in the review and improvement of internal process and reporting.

5. Be accountable for overall risk and issue management of projects related to allocated projects. Monitor adherence to corporate risk policies and practices and hold delivery teams accountable for mitigating or eliminating risk.

Interfaces

This role interfaces with the following

• Clients Real Estate / Capital Works Teams and other internal functions (where appropriate) including Health and Safety, Procurement, Engineering, Sustainability, Internal Business Unit Stakeholders, In country management, Facility Managers, Finance, Security and IT teams.

• JLL or third party delivery teams [including their line management]

• Other Consultants retained by the Client, including non-JLL Project Management

Personal attributes

• Perceptive, self-motivated, collaborative, enthusiastic, have strong organizational and time-management skills, have strong analysis and problem solving skills, a passion for quality and, critically, have an eye for detail

• You possess a good knowledge of industry principles and processes relevant to your role

• Demonstrable experience and an appropriate professional qualification are a preferred requirement.

• Excellent communication skills

• Numerate

• Experience in capital works and/or programs with multiple projects for International Clients / MNC's

• English, both written and spoken, to a good technical standard. Other languages an advantage

• Educated to Degree in a business related function

• 5 - 7 years post-graduate experience in relevant field of operations.