Mega Walkin Drive - International Voice Customer Support Executive

Job Description

Position Summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals. Adhere to attendance and punctuality norms Acquiring knowledge and skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Preferred candidate profile We are looking for immediate joiners Graduate / Undergraduate are eligible to apply. Candidates with min 1-2 years of work experience in International Voice Process is Mandatory. Perks and benefits Two way cab facility (within transport boundary) Five days working, Saturday and Sunday fixed off PF and Health Insurance Facility Interested Candidates kindly reach out to the below mentioned Talent Acquisition team members. Sai Kiran- 9944277809 Sindhu- 9901048371 Nishidha-9902111148 Sandesh- 9108286923