Mega Walk-In Drive - TCS Mumbai is Hiring for Employee Relations HRO

Mega Walk-In Drive - TCS Mumbai is Hiring for Employee Relations HRO

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Job Title

Date : November 8th 2025

Timings :

Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West,Pin code -400607

Shift:Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only.

Experience Required:15 years

Employment Type:Full-Time

JD : Kindly refer to the end of the post

[HIDDEN TEXT]

#Employee Relations HRO_Mumbai

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

• Step 1: Visit https://ibegin.tcs.com/iBegin/
• Step 2: Click to login
• Step 3: Click New user (Register with us)
• Step 4: Select BPO in areas of interest and complete the registration. (Fill the details)
• Step 5: Once completed, your TCS no. will be generated which starts from

  EP2025XXXX

  .
• Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts

Position Overview

Employee Relations incumbent will be responsible to support the resolution of employee concerns and ensure fair, consistent application of workplace policies. This role involves working closely with employees, managers, and HR colleagues to provide guidance on employee relations matters, maintain compliance, and promote a positive employee experience.

Role Responsibilities

Manages more complex employee relations cases, concerns, and grievances, supports independent investigations, and partners with HR and compliance teams to ensure fair resolutions.

Support investigations into workplace matters such as performance issues, conduct, or policy violations.

Ensure accurate documentation of cases in HR systems or case management tools.

Assist in the interpretation and application of HR policies, procedures, and employment regulations.

Counsel employees and managers on workplace concerns, ensuring a fair and respectful approach.

Maintain confidentiality and handle sensitive matters with discretion and integrity.

Collaborate with HR Business Partners, Legal, and Compliance teams where required.

Track and manage multiple cases simultaneously, ensuring timely and effective resolution.

Support data collection and reporting on employee relations trends and insights.

Contribute to initiatives that enhance employee engagement and workplace culture.

Qualification

15 years of HR/employee relations experience.

In-depth knowledge of HR policies, labor laws, and workplace practices.

Strong conflict resolution and counseling skills.

Bachelor's degree (Any Stream)

Proven experience in Employee Relations or related roles

Good understanding of HR practices, workplace policies, and employment regulations.

Strong communication and active listening skills with the ability to build trust.

Problem-solving mindset with fair and practical judgment.

Organized and detail-oriented; able to manage multiple priorities.

Ability to handle confidential information with integrity.

Familiarity with HRIS or case management tools is an advantage.

Collaborative approach and a passion for improving the employee experience.