Job Title: Center Manager – Diagnostic Center Location: All Locations Reports To: Operations Head / Regional Manager Job Summary: The Center Manager is responsible for overseeing the daily operations of the diagnostic center, ensuring smooth workflow, high-quality patient service, staff management. The role demands strong leadership, operational excellence, and customer service orientation. Key Responsibilities: Operations Management: Ensure smooth and efficient day-to-day operations of the center. Monitor workflow and optimize resource utilization. Oversee maintenance and calibration of diagnostic equipment. Ensure compliance with health and safety regulations. Staff Management: Supervise, train, and motivate a team of technicians, front desk staff, and support staff. Prepare staff duty rosters and manage attendance. Conduct periodic performance reviews and training sessions. Customer Service: Ensure excellent patient care and satisfaction. Handle patient queries, complaints, and feedback effectively. Maintain high standards of hygiene and comfort in the center. Inventory & Financial Management: Monitor stock levels of consumables and place timely orders. Manage cash flow, billing, and petty cash handling at the center. Ensure accuracy in financial reporting and daily reconciliation. Quality & Compliance: Maintain proper documentation and records. Ensure compliance with NABL, ISO, and other accreditation standards. Adhere to biomedical waste management and other statutory regulations. Qualifications: Bachelor’s degree in Healthcare Management, Life Sciences, or related field. MBA/PGDM in Hospital Administration (preferred). Experience: 2-3 years of experience in healthcare operations, with at least 2 years in a supervisory or managerial role in a diagnostic center, hospital, or healthcare setup. Skills Required: Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficient in MS Office and diagnostic center management software.

Job Title: Senior Sales Manager – B2D Business (Diagnostics Industry) Location: Hyderabad Department: Sales & Business Development Reporting to: Regional Sales Head / Zonal Sales Head Employment Type: Full-time 🎯 Job Objective: To lead and manage a team of sales executives focused on building strong referral networks with doctors, clinics, and healthcare practitioners, driving revenue growth through strategic territory planning and effective relationship management. 🛠️ Key Responsibilities: Lead and manage a team of junior sales executives and medical representatives across assigned locations. Develop and execute strategic plans to increase doctor referrals and overall diagnostic service revenue. Build and maintain strong relationships with key opinion leaders (KOLs), doctors, specialists, and medical groups. Conduct regular joint field visits, review meetings, and performance evaluations with the sales team. Identify high-potential doctors and clinics for new business development and design custom engagement strategies. Monitor and analyze sales performance metrics, referral trends, and competitor activities; take corrective action as needed. Ensure high levels of customer satisfaction and service excellence by closely coordinating with operations and customer support. Design and implement CME programs, doctor meets, loyalty programs, and other engagement initiatives. Ensure timely reporting and data management via CRM systems or company sales platforms. Work with marketing and product teams to design and deliver effective campaigns and promotions tailored for medical practitioners. Drive accountability within the team for target achievement, reporting discipline, and field coverage. 👤 Qualifications & Experience: Education: Graduate in Life Sciences / Biotechnology / Microbiology / Pharmacy. MBA in Sales/Marketing is preferred. Experience: Minimum 5–8 years of experience in B2B sales in healthcare/diagnostics/pharma industry, with at least 2–3 years in a managerial role. Track record of consistently achieving sales targets and growing referral networks in the medical sector. 💡 Skills & Competencies: Strong leadership and team management abilities Excellent communication, negotiation, and interpersonal skills Deep understanding of healthcare referral dynamics Strategic thinking with hands-on execution capability Familiarity with CRM tools, data reporting, and territory planning Ability to manage high-pressure targets and field operations 🚗 Other Requirements: Willingness to travel extensively within assigned region Must possess a valid driver’s license and two-wheeler/four-wheeler Language proficiency in English and local language(s) 💰 Compensation: Competitive salary package + Quarterly performance incentives.

Job Title: Junior Sales Executive – B2D Business (Diagnostics Industry) Location: Hyderabad Department: Sales & Business Development Reporting to: Area Sales Manager / Business Development Manager Employment Type: Full-time 🎯 Job Objective: To build and manage relationships with doctors, clinics, and healthcare practitioners to drive referrals for diagnostic tests and services, contributing to revenue growth within the assigned territory. 🛠️ Key Responsibilities: Generate referrals from doctors, general practitioners, specialists, and clinics for pathology and diagnostic services. Conduct regular field visits to doctors and clinics to maintain relationships and encourage continuous referrals. Educate healthcare professionals about the lab’s capabilities, test offerings, turnaround times, and service benefits. Build a database of medical practitioners and systematically follow up to convert leads into referring partners. Ensure maximum territory coverage through daily visit planning and consistent follow-ups. Address and resolve any concerns or service issues raised by referring doctors to ensure satisfaction and retention. Organize and participate in CME (Continuing Medical Education) programs, doctor meetings, and promotional events. Coordinate with the operations team to ensure timely sample pickup, accurate reporting, and quality service delivery. Maintain and update daily reports including doctor visit logs, referral counts, and lead status. Monitor competitor activities in the territory and provide market intelligence to the team. 👤 Qualifications & Skills: Education: Graduate in Life Sciences / Biotechnology / Microbiology / Pharmacy. An MBA in Marketing is a plus. Experience: 0–2 years in B2B healthcare sales or doctor engagement (Freshers with strong communication skills are encouraged to apply). Skills: Excellent communication and interpersonal skills Ability to influence and build trust with medical professionals Goal-oriented and persuasive Strong negotiation and follow-up skills Familiarity with local medical ecosystem and geography 🚗 Other Requirements: Willingness to travel extensively within assigned territory Two-wheeler and valid driving license (Mandatory) Basic understanding of pathology/lab testing (training will be provided) 💰 Compensation: Base salary + Performance-based incentives.