MDM Support Engineer L2 @ Kolkata (Immediate joiners required)

2 - 4 years

6 - 8 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role: MDM Support Engineer

Location: New Town, Kolkata

Experience: Min 2 Years

Salary: Upto 8 LPA

Shift: 3:00 AM to 12:00 PM (Pick up facility is available)

6 days working

KEY RESPONSIBILITIES:

  • Improvement of KB articles to improve L1 case handling, working proactively with ServiceDesk to reduce escalation of repeat issues
  • Deployment of device patches via remote update methods, coordinating testing and phased rollouts
  • Monitor device compliance and plan update rollouts to ensure compliance is maintained
  • Track and action lost or offline device data. Follow-up with device owners to locate.
  • Validating requests for application packaging and liaising with L3 MDM teams to complete
  • Triaging and evaluating MDM profile enhancements and changes, coordinating with L3 MDM teams to execute

If you are interested please share your updated resume along with below details at nityananda.d@teamcomputers.com

Relevant Experience:

Current/Last CTC:

Expected CTC:

Notice Period:

Current Location:

Ok with shift time (3:00 AM to 12:00 PM):

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