Job Title: Female/Male house keeping staff Location: Wayanad, Kerala, India Company: Mazus Inn Job Type: Full-time About Mazus Inn : Mazus Inn is a boutique hotel nestled in the serene landscapes of Wayanad. We take pride in providing a unique and memorable experience to our guests, offering comfortable accommodations and a cozy on-site cafe. Position Overview : We are currently looking for a dedicated and versatile Female house keeping staff to join our team. As a house keeping assistant , please contact us : 9656894257 , 9188525155 Job Types: Full-time, Permanent, Fresher Pay: From ₹13,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Education: Secondary(10th Pass) (Preferred) Experience: total work: 1 year (Required) Language: English (Preferred) Work Location: In person Application Deadline: 15/11/2023
Job Title: Female/Male house keeping staff Location: Wayanad, Kerala, India Company: Mazus Inn Job Type: Full-time About Mazus Inn : Mazus Inn is a boutique hotel nestled in the serene landscapes of Wayanad. We take pride in providing a unique and memorable experience to our guests, offering comfortable accommodations and a cozy on-site cafe. Position Overview : We are currently looking for a dedicated and versatile Female house keeping staff to join our team. As a house keeping assistant , please contact us : 9656894257 , 9188525155 Job Types: Full-time, Permanent, Fresher Pay: From ₹13,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Education: Secondary(10th Pass) (Preferred) Experience: total work: 1 year (Required) Language: English (Preferred) Work Location: In person Application Deadline: 15/11/2023
Job Title: Marketing & Reservations Executive Location: Mazus Urban Express, Mysore (Mazus Hotels & Resorts) Employment Type: Full-time (Female candidates preferred) Industry Experience: Travel & Tourism About the Role As the Marketing & Reservations Executive , you will play a pivotal role in driving bookings through internal marketing strategies, ensuring superior guest engagement, and maintaining seamless coordination with our centralized marketing team. Ideal candidates must have a proven background in the travel and tourism sector and a passion for promoting exceptional guest experiences. Key Responsibilities Inside Marketing & Booking Conversion Design and implement targeted marketing campaigns to convert potential inquiries into confirmed reservations. Analyze guest engagement data, optimize messaging, and apply best-performing channels to improve conversion rates. Reservation Management & Upselling Handle all inbound booking inquiries via phone, email, or digital platforms. Maintain accuracy and timeliness in the reservation system. Use upselling techniques—such as room upgrades or packages—to enhance guest satisfaction and increase revenue. Daily Coordination with Centralized Marketing Team Daily collaboration with the central marketing team to align property-level campaigns and ensure brand consistency. Liaise on promotional calendars, campaign execution, and ROI measurement. Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Benefits: Food provided Paid sick time Paid time off Language: English (Preferred) Work Location: In person
Job Title: Marketing & Reservations Executive Location: Mazus Urban Express, Mysore (Mazus Hotels & Resorts) Employment Type: Full-time (Female candidates preferred) Industry Experience: Travel & Tourism About the Role As the Marketing & Reservations Executive , you will play a pivotal role in driving bookings through internal marketing strategies, ensuring superior guest engagement, and maintaining seamless coordination with our centralized marketing team. Ideal candidates must have a proven background in the travel and tourism sector and a passion for promoting exceptional guest experiences. Key Responsibilities Inside Marketing & Booking Conversion Design and implement targeted marketing campaigns to convert potential inquiries into confirmed reservations. Analyze guest engagement data, optimize messaging, and apply best-performing channels to improve conversion rates. Reservation Management & Upselling Handle all inbound booking inquiries via phone, email, or digital platforms. Maintain accuracy and timeliness in the reservation system. Use upselling techniques—such as room upgrades or packages—to enhance guest satisfaction and increase revenue. Daily Coordination with Centralized Marketing Team Daily collaboration with the central marketing team to align property-level campaigns and ensure brand consistency. Liaise on promotional calendars, campaign execution, and ROI measurement. Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Benefits: Food provided Paid sick time Paid time off Language: English (Preferred) Work Location: In person
We are looking for a well-presented, customer-friendly, and professional Front Office Receptionist to join our team at our newly opened 3-star resort in Wayanad . Responsibilities Greet and welcome guests with warmth and professionalism. Handle guest check-in and check-out efficiently. Manage reservations, phone calls, and guest inquiries. Maintain front desk records and ensure smooth coordination with other departments. Assist in creating a pleasant and hassle-free guest experience. Requirements Previous experience in front office / hospitality preferred. Good communication skills (English, Malayalam preferred). Pleasant personality with a customer-first attitude. Ability to multitask and handle guest requests effectively. Benefits Attractive Salary Package Food & Accommodation provided by the company Growth opportunities within Mazus Hotels & Resorts Job Types: Full-time, Permanent Pay: From ₹13,000.00 per month Benefits: Commuter assistance Food provided Paid sick time Paid time off Work Location: In person
Job Role: Housekeeping Assistant We are looking for a dedicated and detail-oriented Housekeeping Assistant to join our team at Mazus Urban Express, Mysore. Responsibilities Clean and maintain guest rooms, corridors, and public areas to hotel standards. Ensure timely replacement of linens, towels, and other amenities. Report maintenance issues to the supervisor. Assist with laundry and housekeeping inventory management. Deliver excellent service to ensure guest satisfaction. Requirements Previous experience in housekeeping/hospitality preferred (freshers can also apply). Strong attention to detail and cleanliness. Ability to work in a team and follow instructions. Physically fit to handle housekeeping tasks. Benefits Competitive salary package. Food & accommodation provided by the company. Opportunity to grow within Mazus Hotels & Resorts. Job Types: Full-time, Permanent Pay: From ₹13,000.00 per month Benefits: Food provided Paid time off Work Location: In person
Operations Manager – Mazus Hotels & Resorts Location: Kerala & Karnataka (Multiple Properties) Property Portfolio: Business Class Hotels, 3-Star Resorts, and Premium Cottages About Us Mazus Hotels & Resorts is a fast-growing hospitality group with properties across Wayanad (Kerala) and Mysore (Karnataka) . Our portfolio includes business class hotels, luxury resorts, and budget-friendly stays , all designed to deliver comfort, quality, and memorable guest experiences. We are now seeking a highly skilled Operations Manager to oversee and manage multiple properties. Job Role: Operations Manager The Operations Manager will be responsible for the overall management, performance, and profitability of multiple properties in Kerala and Karnataka. The role requires strong leadership, strategic planning, and hands-on operational expertise to maintain high service standards across all units. Key Responsibilities Oversee daily operations across multiple hotel & resort properties. Develop and implement operational strategies to ensure smooth functioning of all departments (Front Office, Housekeeping, F&B, Maintenance, etc.). Monitor financial performance, budgets, and cost control measures. Drive guest satisfaction by maintaining high service quality standards. Recruit, train, and supervise property-level managers and staff. Implement standard operating procedures (SOPs) across all properties. Ensure compliance with safety, hygiene, and statutory requirements. Work closely with sales & marketing teams to support occupancy and revenue targets. Regularly visit and audit properties to monitor performance and suggest improvements. Foster strong relationships with travel agents, corporate clients, and local partners. Requirements Bachelor’s/Master’s degree in Hotel Management or Business Administration preferred. Minimum 5+ years of hotel operations experience , including multi-property management. Strong leadership, decision-making, and team management skills. Excellent knowledge of hospitality operations, budgeting, and quality control. Strong communication skills (English, Hindi, regional languages preferred). Ability to travel frequently between properties in Kerala and Karnataka. Benefits Competitive salary package based on experience. Food and accommodation provided by the company. Transportation expenses covered. Opportunity to grow with a rapidly expanding hospitality brand. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Paid sick time Paid time off Work Location: In person
As an Operations Manager at Mazus Hotels & Resorts, you will play a crucial role in overseeing and managing the performance and profitability of multiple hotel and resort properties located in Kerala and Karnataka. Your leadership skills, strategic planning abilities, and operational expertise will be key in maintaining high service standards and ensuring guest satisfaction across all units. Key Responsibilities: - Oversee daily operations of multiple hotel & resort properties. - Develop and implement operational strategies for smooth functioning of all departments. - Monitor financial performance, budgets, and cost control measures. - Drive guest satisfaction by upholding high service quality standards. - Recruit, train, and supervise property-level managers and staff. - Implement standard operating procedures (SOPs) across all properties. - Ensure compliance with safety, hygiene, and statutory requirements. - Collaborate with sales & marketing teams to achieve occupancy and revenue targets. - Conduct regular property visits and audits to monitor performance and suggest improvements. - Build strong relationships with travel agents, corporate clients, and local partners. Qualifications Required: - Bachelors/Masters degree in Hotel Management or Business Administration preferred. - Minimum 5+ years of hotel operations experience, including multi-property management. - Strong leadership, decision-making, and team management skills. - Excellent knowledge of hospitality operations, budgeting, and quality control. - Strong communication skills in English, Hindi, and regional languages. - Ability to travel frequently between properties in Kerala and Karnataka. About Mazus Hotels & Resorts: Mazus Hotels & Resorts is a rapidly growing hospitality group with properties in Wayanad (Kerala) and Mysore (Karnataka). Our diverse portfolio includes business class hotels, luxury resorts, and budget-friendly stays, all aimed at providing comfort, quality, and unforgettable guest experiences. Join us and enjoy a competitive salary package, food and accommodation provided, transportation expenses covered, and the opportunity to grow with our expanding hospitality brand.,
Job Summary: The Receptionist will be the first point of contact for guests, ensuring a warm welcome, smooth check-in and check-out process, and prompt assistance throughout their stay. The role requires excellent communication, customer service skills, and the ability to handle front desk operations efficiently while maintaining the hotel’s standards. Key Responsibilities: Greet and welcome guests in a professional and friendly manner. Manage check-in and check-out procedures, ensuring accuracy in guest records and billing. Handle phone calls, emails, and walk-in inquiries efficiently and courteously. Provide information about hotel facilities, services, and local attractions. Coordinate with housekeeping and other departments for room readiness and guest requests. Handle guest complaints and concerns promptly, escalating to management when required. Process payments (cash, credit, digital modes) and maintain accurate financial records. Manage daily reservations through booking platforms (MMT, Booking.com, Agoda, etc.). Maintain a clean, organized, and professional reception area. Ensure compliance with hotel policies, safety, and security standards. Qualifications & Skills: Bachelor’s degree/diploma in Hospitality Management or relevant field preferred. Previous experience as a receptionist/front office associate in hotels/resorts (1–2 years desirable). Proficiency in MS Office and hotel booking systems (PMS software knowledge preferred). Strong communication skills in English (knowledge of regional languages is an added advantage). Excellent customer service and interpersonal skills. Ability to multitask, remain calm under pressure, and resolve issues efficiently. Flexibility to work in shifts, including weekends and holidays. Working Conditions: Shift-based work environment (Morning/Evening/Night). Interaction with guests, staff, and travel agents regularly. Requires a professional appearance and grooming as per hotel standards. Job Type: Full-time Work Location: In person
Job Summary: The Receptionist will be the first point of contact for guests, ensuring a warm welcome, smooth check-in and check-out process, and prompt assistance throughout their stay. The role requires excellent communication, customer service skills, and the ability to handle front desk operations efficiently while maintaining the hotel’s standards. Key Responsibilities: Greet and welcome guests in a professional and friendly manner. Manage check-in and check-out procedures, ensuring accuracy in guest records and billing. Handle phone calls, emails, and walk-in inquiries efficiently and courteously. Provide information about hotel facilities, services, and local attractions. Coordinate with housekeeping and other departments for room readiness and guest requests. Handle guest complaints and concerns promptly, escalating to management when required. Process payments (cash, credit, digital modes) and maintain accurate financial records. Manage daily reservations through booking platforms (MMT, Booking.com, Agoda, etc.). Maintain a clean, organized, and professional reception area. Ensure compliance with hotel policies, safety, and security standards. Qualifications & Skills: Bachelor’s degree/diploma in Hospitality Management or relevant field preferred. Previous experience as a receptionist/front office associate in hotels/resorts (1–2 years desirable). Proficiency in MS Office and hotel booking systems (PMS software knowledge preferred). Strong communication skills in English (knowledge of regional languages is an added advantage). Excellent customer service and interpersonal skills. Ability to multitask, remain calm under pressure, and resolve issues efficiently. Flexibility to work in shifts, including weekends and holidays. Working Conditions: Shift-based work environment (Morning/Evening/Night). Interaction with guests, staff, and travel agents regularly. Requires a professional appearance and grooming as per hotel standards. Job Type: Full-time Work Location: In person
Job Summary: The Receptionist will be the first point of contact for guests, ensuring a warm welcome, smooth check-in and check-out process, and prompt assistance throughout their stay. The role requires excellent communication, customer service skills, and the ability to handle front desk operations efficiently while maintaining the hotel’s standards. Key Responsibilities: Greet and welcome guests in a professional and friendly manner. Manage check-in and check-out procedures, ensuring accuracy in guest records and billing. Handle phone calls, emails, and walk-in inquiries efficiently and courteously. Provide information about hotel facilities, services, and local attractions. Coordinate with housekeeping and other departments for room readiness and guest requests. Handle guest complaints and concerns promptly, escalating to management when required. Process payments (cash, credit, digital modes) and maintain accurate financial records. Manage daily reservations through booking platforms (MMT, Booking.com, Agoda, etc.). Maintain a clean, organized, and professional reception area. Ensure compliance with hotel policies, safety, and security standards. Qualifications & Skills: Bachelor’s degree/diploma in Hospitality Management or relevant field preferred. Previous experience as a receptionist/front office associate in hotels/resorts (1–2 years desirable). Proficiency in MS Office and hotel booking systems (PMS software knowledge preferred). Strong communication skills in English (knowledge of regional languages is an added advantage). Excellent customer service and interpersonal skills. Ability to multitask, remain calm under pressure, and resolve issues efficiently. Flexibility to work in shifts, including weekends and holidays. Working Conditions: Shift-based work environment (Morning/Evening/Night). Interaction with guests, staff, and travel agents regularly. Requires a professional appearance and grooming as per hotel standards. Job Type: Full-time Pay: ₹10,182.63 - ₹19,345.76 per month Benefits: Food provided Paid sick time Paid time off Work Location: In person
Job Summary: We are seeking a creative and passionate Content Creator to join our digital marketing team at our premium resort property in Wayanad . The ideal candidate should be able to bring the brand story to life through visually appealing and engaging content across multiple digital platforms. This role combines creativity, storytelling, and an understanding of travel trends to attract and inspire potential guests. Key Responsibilities: Develop high-quality photo, video, and written content showcasing property highlights, experiences, and local attractions. Work closely with the digital marketing team to plan and execute monthly social media calendars and campaigns. Create reels, short videos, and behind-the-scenes content to enhance brand visibility on Instagram, Facebook, YouTube, and other platforms. Collaborate with marketing and operations teams to produce content for promotions, festivals, influencer collaborations, and events . Ensure brand consistency in tone, style, and visual aesthetics across all online channels. Research travel and lifestyle trends to produce fresh and relevant storytelling ideas. Manage and organize photo/video shoots with guests, staff, and property highlights. Edit and optimize content for digital platforms ensuring maximum reach and engagement. Contribute creative ideas for paid campaigns, blogs, and influencer tie-ups . Skills & Qualifications: Bachelor’s degree in Media, Communications, Marketing, or Visual Arts . Proven experience in content creation for hospitality, travel, or lifestyle brands . Proficiency in photography, videography, and editing tools (e.g., Canva, Adobe Creative Suite, CapCut, etc.). Strong understanding of social media algorithms and digital marketing strategies. Excellent storytelling, copywriting, and visual communication skills. Ability to work collaboratively with marketing, design, and on-site operations teams. Fluent in English (Malayalam and Hindi are an added advantage). Creative mindset with a passion for travel, nature, and hospitality experiences. Perks & Benefits: Competitive salary based on experience and creativity. Accommodation or travel allowance (if applicable). Opportunity to work in a scenic premium resort environment. Exposure to influencer marketing and national-level digital campaigns. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Work Location: In person
Job Summary: The Reservation Manager ( Female ) will be responsible for overseeing all aspects of the reservation process, ensuring maximum occupancy and revenue through effective coordination, communication, and guest relationship management. The ideal candidate should have excellent communication skills in English, Hindi, and local languages , with a strong understanding of hotel operations and guest experience management. Key Responsibilities: Manage daily operations of the reservations department, ensuring smooth and accurate handling of bookings. Coordinate with the marketing and sales team for promotions, offers, and rate updates. Maintain close contact with travel agents, OTAs, and corporate clients to ensure consistent business flow. Handle guest inquiries via phone, email, and online platforms with a professional and service-oriented approach. Review and confirm reservations, cancellations, and modifications promptly. Monitor room inventory and maximize occupancy levels through effective yield management. Train and guide the reservations team in customer service standards and booking software. Prepare regular reports on booking trends, revenue performance, and agent productivity. Ensure guest satisfaction by resolving reservation-related issues efficiently and courteously. Skills & Qualifications: Bachelor’s degree or diploma in Hospitality Management, Tourism, or related field. Minimum 3 years of experience as a Reservation Executive / Manager in a reputed hotel or resort. Proficient in English, Hindi, and local languages (Kannada preferred). Strong knowledge of PMS (Property Management Systems) and OTA extranets (Booking.com, MakeMyTrip, etc.). Excellent communication, negotiation, and problem-solving skills. Ability to multitask and manage time effectively in a fast-paced environment. Professional appearance and pleasant personality. Salary & Benefits: Competitive salary based on experience. Incentives based on conversion performance and occupancy targets. Accommodation or travel allowance (if applicable). Career growth opportunities within the Mazus Hotels & Resorts group. Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Work Location: In person
Job Summary: We are seeking a creative and passionate Content Creator to join our digital marketing team at our premium resort property in Wayanad . The ideal candidate should be able to bring the brand story to life through visually appealing and engaging content across multiple digital platforms. This role combines creativity, storytelling, and an understanding of travel trends to attract and inspire potential guests. Key Responsibilities: Develop high-quality photo, video, and written content showcasing property highlights, experiences, and local attractions. Work closely with the digital marketing team to plan and execute monthly social media calendars and campaigns. Create reels, short videos, and behind-the-scenes content to enhance brand visibility on Instagram, Facebook, YouTube, and other platforms. Collaborate with marketing and operations teams to produce content for promotions, festivals, influencer collaborations, and events . Ensure brand consistency in tone, style, and visual aesthetics across all online channels. Research travel and lifestyle trends to produce fresh and relevant storytelling ideas. Manage and organize photo/video shoots with guests, staff, and property highlights. Edit and optimize content for digital platforms ensuring maximum reach and engagement. Contribute creative ideas for paid campaigns, blogs, and influencer tie-ups . Skills & Qualifications: Bachelor’s degree in Media, Communications, Marketing, or Visual Arts . Proven experience in content creation for hospitality, travel, or lifestyle brands . Proficiency in photography, videography, and editing tools (e.g., Canva, Adobe Creative Suite, CapCut, etc.). Strong understanding of social media algorithms and digital marketing strategies. Excellent storytelling, copywriting, and visual communication skills. Ability to work collaboratively with marketing, design, and on-site operations teams. Fluent in English (Malayalam and Hindi are an added advantage). Creative mindset with a passion for travel, nature, and hospitality experiences. Perks & Benefits: Competitive salary based on experience and creativity. Accommodation or travel allowance (if applicable). Opportunity to work in a scenic premium resort environment. Exposure to influencer marketing and national-level digital campaigns. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Work Location: In person