Master Trainer cum Cluster Coordinator

Overview
We are seeking a dedicated and skilled Trainer to join our team. The ideal candidate will be responsible for developing and delivering training programs that enhance the skills and knowledge of our employees. This role requires a strong background in customer service, office management, and effective communication. The Trainer will work closely with various departments to ensure that all staff are equipped with the necessary tools to excel in their roles.

Duties

• Design and implement comprehensive training programs tailored to meet the needs of different teams.
• Conduct engaging training sessions, workshops, and seminars both in-person and virtually.
• Evaluate the effectiveness of training programs through assessments and feedback.
• Collaborate with department heads to identify training needs and develop relevant content.
• Provide ongoing support and coaching to employees post-training to reinforce learning.
• Maintain accurate records of training sessions, attendance, and participant progress.
• Utilize various tools such as Google Workspace for documentation and communication.
• Manage front desk operations as needed, ensuring excellent customer service at all times.

Experience

• Proven experience in a training or instructional role, preferably in a corporate environment.
• Strong customer service skills with experience in customer support or front desk operations.
• Familiarity with office management practices and clerical tasks.
• Proficiency in using phone systems and computer software, including Google Workspace.
• Bilingual candidates are highly encouraged to apply as it enhances communication with diverse teams.
• Excellent organizational skills with the ability to manage multiple tasks effectively.

If you are passionate about fostering a learning environment and helping others succeed, we invite you to apply for this exciting opportunity as a Trainer.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Expected Start Date: 01/10/2025