Marketing Risk Management - Assistant Manager, Senior Associate

Who we are looking for

The candidate will support and manage Assurance Events (i.e., control testing) and control certifications. S/he will manage all aspects of risk inherent in the marketing organization and help make decisions concerning the scope of work to be performed based on those risks. This resource requires the ability to build and maintain relationships with other functional areas/dependencies across the firm, to achieve results. Excellent communications skills, detailed oriented, with the ability to multi-task, prioritize while identifying process enhancements/opportunities to reduce risk posed to the company and improve the marketing operations function in general.

Why this role is important to us

This role is essential to support the success of the organization's risk and compliance program within Global Marketing. In this role, the candidate will help us manage day to day deliverables in an effective way, while also building long term plans, robust processes and strategic solutions to enhance risk mitigation for the future. This role ensures compliance with regulatory standards, brand integrity, and reputational risk requirements, while supporting business growth objectives.

What you will be responsible for

In this role, you will:

• Assess current and potential risks based on the potential financial, operational, legal, regulatory, and reputational effect on the company.
• Act as a liaison between global risk functions and regional marketing teams to ensure all marketing activities comply with required global and regional regulations
• Manage the business-level compliance management strategy and work with global marketing's risk and compliance partners to make recommendations for ongoing enhancements to management team
• Develop and implement prioritized work plans based on ongoing assurance testing, risk assessments, and business partner feedback
• Develop and maintain working relationships with key internal stakeholders, including compliance, legal, global human resources, other corporate divisions, and business units
• Implement safeguards to protect customer information
• Compliance monitoring for marketing campaigns, data and systems - for potential legal or compliance risks
• Provide proactive support and guidance to key stakeholders within Global Marketing and across the company, including recommendations, advice, and assistance regarding controls and compliance
• Communicate timely and accurate information, including marketing risk dashboards and KPIs, findings and improvement recommendations, monitoring of improvement actions, for management reporting
• Prepare and deliver presentations communicating risks mitigated, and the potential impacts of unmitigated risks to management
• Support other audit groups-including Corporate Audit and external Regulators-with additional ad hoc requests
• Support operational tasks, follow ups, coordination across marketing teams to drive the risk and operations agenda
• Help educate marketing teams on risk awareness and compliance best practices, in order to promote a culture of accountability and vigilance

What we value

These skills will help you succeed in this role:

• Strong understanding of marketing concepts and processes (including campaign workflows, digital marketing channels, digital tools and technology stack) preferably in a B2B / Financial services environment
• Strong understanding of financial, operational, legal, regulatory, and reputational risk management practices
• Working knowledge of risk management tools (eg. Archer) is preferred
• Ability to develop and implement comprehensive compliance strategies
• Excellent communication and presentation skills
• Ability to build and maintain strong relationships with internal stakeholders
• Ability to work collaboratively with auditors and regulators
• Detail oriented and take initiative to plan and complete assigned work with a high level of accuracy
• Comply and follow all the instructions and procedures accurately
• Work independently, manage multiple project deadlines and work with minimal supervision

Education & Preferred Qualifications

• Degree in business operations, marketing operations or project management is preferred with a strong record of achievement
• 8+ years of experience in related field of marketing operations, marketing risk management, project management. Experience working in financial services and/or technology sector is preferred

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers