Marketing Executive

Company Description

ZiffyHealth is a health-tech platform focused on bridging the disparity in healthcare professional availability between urban and rural India using IoT-enabled and AI-driven technology. Incubated at Atal Incubation Center-Pinnacle, supported by the Atal Innovation Mission, NITI Aayog, Government of India, ZiffyHealth aims to make healthcare more accessible and affordable through innovative, AI-powered processes. The platform leverages the HL-7 and FHIR data framework to transform Indian healthcare. ZiffyHealth's vision is to utilize technology to transcend geographic barriers and improve healthcare access for all.

Job:-Customer Success Executive ZiffyHealth Digital Polyclinics

Role Overview

Customer Success Executive

Key Responsibilities

1. Awareness & Community Engagement

• Lead awareness campaigns to

  educate communities

  about ZiffyHealth Digital Polyclinics.
• Drive adoption through on-ground activations, digital engagement, and outreach programs.

1. Health Camps & Events

• Plan and execute

  health camps (both physical and virtual)

  to bring healthcare services closer to people.
• Coordinate logistics, partnerships, and follow-ups to ensure impactful outcomes.

1. On-Ground Promotion

• Manage allied promotional activities in the vicinity of ZiffyHealth's target locations.
• Execute creative engagement strategies to enhance visibility and footfall.

1. Partnership & Collaboration

• Collaborate with

  local hospitals, ambulance services, and healthcare partners

  .
• Facilitate

  smart emergency management

  through

  ZiffyHealth Kiosks

  .

1. Promotional Outreach

• Implement diverse promotional methodologies (community events, door-to-door campaigns, digital campaigns, referral initiatives, etc.) to expand ZiffyHealth's reach.

1. Additional Contributions

• Support

  miscellaneous initiatives

  aligned with business growth and customer success.
• Gather

  field insights and customer feedback

  to improve services.

Skills & Competencies

• Strong interpersonal and communication skills (knowledge of local language is a plus).
• Event planning, community outreach, and healthcare program management.
• Ability to build and sustain long-term relationships with stakeholders.
• Creative, adaptable, and proactive problem-solver.
• Passionate about healthcare innovation and digital transformation.

Qualifications

• Bachelor's degree in any stream, preferably in Healthcare, Marketing, Business, or related field.
• 13 years of experience in

  customer engagement, healthcare outreach, or community management

  preferred.