Manager/Head GTM Sales B2B(SAAS)

Role Overview: As the Lead High Value Client Acquisition, you will be responsible for owning the growth and expansion charter for the most valuable enterprise clients. This role requires a strategic and commercially astute leader who can navigate complex enterprise ecosystems, unlock new opportunities, and strengthen long-term partnerships with India's top retail and e-commerce brands. You will work directly with the leadership management team in a high-impact role, focusing on driving the depth and width of enterprise relationships through consultative engagement, solution expansion, and operational excellence. Leading a team of experienced account managers will be crucial to ensuring that the largest clients realize maximum business value from the solutions offered while achieving predictable and scalable revenue growth. Key Responsibilities: - Own revenue, retention, and expansion for the high-value enterprise portfolio. - Define and execute strategic account plans to strengthen relationships, increase wallet share, and drive measurable client impact. - Develop customized success blueprints aligned with each client's strategic goals and commerce roadmap. - Build and nurture deep relationships with CXOs, business heads, and key decision-makers. - Lead Quarterly Business Reviews (QBRs) and strategic discussions focused on co-creation, innovation, and long-term account scaling. - Drive commercial expansion across the organization's product suite, new use cases, and client business units. - Ensure industry-leading renewal rates and Net Revenue Retention (NRR) through consultative solutioning and proactive client engagement. - Foster a culture of consultative selling, data-driven decision-making, and operational rigor within the account management team. - Build predictable processes for pipeline management, revenue forecasting, and client governance. - Leverage client insights and analytics to identify growth patterns, risk signals, and opportunities for expansion. - Champion the voice of the client within the organization to influence strategy, product development, and service delivery. Qualifications Required: - MBA from a Tier-1 B-School (IIM, ISB, MDI, SPJIMR, etc.) - 10-14 years of experience in Enterprise Account Management, Key Account Growth, or Strategic Partnerships within SaaS, eCommerce, or Technology-driven B2B organizations. - Proven success in managing CXO-level relationships and growing multi-million-dollar accounts. - Ability to translate client needs into commercial outcomes and solution roadmaps. - Experience in leading and coaching account teams handling enterprise portfolios. - Comfort with CRM, analytics dashboards, and SaaS metrics such as NRR, churn, and expansion ARR. - Strategic yet hands-on mindset; a relationship builder who blends empathy with execution.,