Manager, Strategy & Programs

What You'll Do

Strategic Planning & Business Operations

• Partner with leadership to set priorities, track execution, and ensure alignment across teams.

• Analyze business performance data, distill insights, and translate findings into actionable recommendations.

• Provide business updates, dashboards, and executive reports that inform decision-making.

• Build executive dashboards and health views that provide clarity on business performance, progress toward goals, and critical areas requiring intervention.

• Anticipate challenges, define solutions, and facilitate strategy reviews with senior stakeholders.

• Analyze emerging industry trends in Paid Media and Customer Success, distill insights, and provide strategic recommendations that enable leadership to anticipate shifts and drive competitive advantage

• Establish structured innovation practiceleveraging AI to pilot new initiatives, evaluate impact, and scale successful experiments across teams.

Executive Communications & Influence

• Craft high-impact communications, including presentations, executive briefs, and strategic updates for senior leadership.

• Act as a trusted communications partner, ensuring clarity, consistency, and influence across all messaging.

• Support leader visibility and thought leadership through internal and external communications.

• Build trusted advisory relationships across cross-functional teams, enabling alignment and influence at the executive level.

• Design and facilitate leadership interventions and workshops that uncover the next big opportunities, align teams around a shared vision, and translate insights into actionable strategies for execution.

• Help drive change management initiatives to enable organizational transformation and embed a culture of continuous improvement.

• Lead scenario planning exercises with senior leadership to anticipate market shifts, customer behavior changes, and operational risks-developing contingency strategies and mitigation plans

Program & Stakeholder Management

• Drive and manage cross-functional initiatives, ensuring progress against key business goals.

• Influence without authority by cultivating trusted relationships and credibility with senior leaders, ensuring alignment and momentum on key priorities.

• Track and report on milestones, risks, and dependencies, securing alignment across stakeholders.

• Enhance operational efficiency by streamlining processes and introducing scalable frameworks.

• Mentor and coach teams on effective communications, collaboration, and stakeholder engagement.

What You Need to Succeed

• MBA or equivalent advanced degree background in strategy, or business operations preferred.

• Ability to Make this happen and not get stuck - Owning the Outcome.

• Strong analytical skills with proven ability to translate complex data into clear insights and recommendations.

• Exceptional written and verbal communication skills experience preparing executive-level content and presentations.

• Demonstrated success in stakeholder management and influencing across all levels of leadership.

• Ability to thrive in a fast-paced, matrixed environment with shifting priorities.

• People management experience a plus.

• Experience across Performance Marketing and/or Customer Success functions will be highly advantageous