Manager - Soft Services

7 - 11 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Soft Service Manager at Cushman & Wakefield, you will be responsible for overseeing the overall performance of housekeeping, horticulture, waste management, and pest control at the site. Your role involves checking various aspects of front and back house operations daily, ensuring staff grooming and PPE compliance, responding to emergency situations, maintaining landscaped areas, implementing checklists, and conducting agency meetings. Key Responsibilities: - Check front and back house operations daily, including caddies, trolleys, duty roasters, absenteeism, staff grooming, and pest control measures. - Ensure compliance with necessary PPEs for staff and respond to emergency situations as per EPRP/Business continuity plan. - Maintain landscaped areas and implement checklists for follow-ups. - Conduct agency meetings, follow up on SLA & KPI, training as per SOPs, and cleaning standards adherence. - Ensure PPM activities are carried out and perform any other tasks assigned by management. Qualifications Required: - Intermediate to 7-10+ years of experience in a similar soft service management role. - Previous experience within the Property industry is advantageous. - Strong written and communication skills with high attention to detail and ability to work in a fast-paced environment. About Cushman & Wakefield: Cushman & Wakefield is a leading global real estate services firm dedicated to transforming the way people work, shop, and live. By joining Cushman & Wakefield, you will benefit from being part of a growing global company that values career development, promotes from within, and is committed to Diversity and Inclusion. The company provides a work-life balance in an inclusive environment, offering a flexible and agile work culture that focuses on technology, autonomy, career progression, and continuous learning opportunities. Additionally, Cushman & Wakefield rewards its employees with a comprehensive benefits program.,

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Cushman & Wakefield logo
Cushman & Wakefield

Real Estate

Chicago IL

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