Manager - SME MICRO BLSE

Industry: Banking / Financial Services

Job Objective

To build a results-driven, compliant sales environment that fosters performance, ethical conduct, and employee growth. The role demands a strong focus on acquisition, profitability, and leading a team of sales professionals towards consistent achievement.

Key Responsibilities

• Oversee a geographically assigned team of sales professionals, optimize their deployment, and identify high-potential markets and opportunities.
• Drive the team to exceed business acquisition and profitability goals.
• Promote a culture of compliance, integrity, and ownership throughout the sales function.
• Build strong relationships with Category A builders to get their projects approved and onboarded.
• Engage in effective negotiations with builders to secure business at optimal costs.
• Identify the need for sales training based on market changes, channel performance, and provide actionable feedback to the Regional Sales Manager (RSM).
• Implement marketing campaigns and incentive programs; recommend new and innovative strategies to improve regional performance.
• Lead recruitment efforts to onboard and retain top-performing sales talent.
• Foster a high-engagement, high-motivation environment that enhances team morale and performance.
• Ensure timely completion of goal setting, performance reviews, development planning, coaching, and skip-level meetings.
• Collaborate with Operations and Risk teams to improve business processes and drive profitability across regions.
• Manage post-sales collection efforts to ensure healthy portfolio performance and reduce delinquencies.

Required Qualifications & Experience

• Education: Graduate (Any stream); Postgraduate degree is an advantage

Work Experience:

• 13 years of relevant sales experience preferred
• Candidates with 510 years of extensive experience in sales, especially managing large teams and channels across multiple regions, are also encouraged to apply
• Prior experience in financial services particularly in Personal Loans, Business Loans, or loans against/purchase of commercial properties highly desirable

Desired Skills & Attributes

• Proven track record in sales and achieving business targets
• Excellent communication and interpersonal abilities
• Strong leadership qualities with the ability to motivate and manage teams
• Analytical mindset with the capability to assess channel performance and enhance profitability
• High level of ownership, initiative, and self-motivation
• Relationship-building expertise, especially with key external partners
• Proficient in MS Excel and reporting tools
• Organizational Values to Uphold
• Work Hard: Plan, execute, and track performance diligently to meet targets
• Execute with Rigor: Own targets and consistently deliver results
• Own It: Act with transparency and responsibility, upholding company policies
• Act with Integrity: Maintain ethical standards and fairness in all dealings

Key Skills

• Sales Strategy
• Team Management
• Channel Development
• Builder Relations
• Negotiation
• Compliance & Risk Understanding
• Field Sales Execution
• Collection Management
• Data Analysis (Excel proficiency)