Manager - Payments & Insurance Operations

Role & responsibilities

• To ensure the disbursement fund transfer process within the given TAT.
• Cancellation of the loan in the system basis the request raised.
• Validate the refund payment & Waiver processes, reconciliation of the payment transactions.
• Handle audit-related requirements and provide suitable resolutions.
• Coordinate with branch/central team/Partners and all related stake holders as a process requirement.
• Responsible for due diligence & the compliances of the activities handled.
• Responsible for team handling and guidance to the team

Preferred candidate profile

• Graduate from a reputed college
• Masters degree/ MBA preferred, but not mandatory
• 7-10 years of relevant experience in Central operations for retail loans products / processes is mandatory.
• Well versed with MS Excel, MS Powerpoint, MS Word
• Exposure to CRM and Loan management system is mandatory.

Essential Experience

• Ability to work under tight deadlines and decision-making skills to manage conflicting and changing priorities. •
• Excellent written & verbal communication skills.
• Drive team to process accurate / timely transactions at all times.
• Good interpersonal and problem-solving skills.