Manager Information Systems

Roles & Responsibilities:

• Design, Build and maintain integrations between Veeva Vault - Clinical Operations, Study Training and other applications in the Clinical Operations ecosystem.
• Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications.
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a customer concern point and facilitating communication when service commitments are not met.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Oversee the software development lifecycle using Scaled Agile Framework (SAFe).
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Contribute and define business outcomes + requirements, technology solutions, and services.
• Participate in collaborator and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery.
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
• Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate Degree OR

Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR

Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR

Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field.

Must-Have Skills:

• Strong experience in implementing and managing application integrations using technologies such as MuleSoft.
• Experience on Veeva Vault Clinical Operations applications.
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
• Experience with version control systems like Git.
• Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

Good-to-Have Skills:

• Extensive experience in the software development lifecycle.
• Experience on Veeva Vault Site Connect & Study Training applications.
• Experience with software DevOps CI/CD tools, such Git, Jenkins, Linux, and Shell Script.
• Experience using and adoption of Scaled Agile Framework (SAFe).
• Strong analytic/critical-thinking and decision-making abilities.
• Broad working knowledge of key IS domains and layers.

Professional Certifications

• ITIL (preferred)
• Scaled Agile Framework (SAFe) for Teams
• Veeva Vault platform (preferred)