Manager Information Systems

Roles Responsibilities:

• Partner with IS and Business collaborators to understand how automation can improve workflow and efficiency; ensuring solutions meet business needs.
• Lead the day-to-day operations and maintenance of Pharmacovigilance systems (safety database).
• Find other opportunities for automation and process improvements within the Safety ecosystem.
• Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process.
• Part of project/product team, willing to jump in and do programming/code-reviews etc based on demands. Hands on programming (SQL/Scripts) is expected.
• Work closely with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines.
• Keeps updated on industry trends, emerging trends and standard processes for pharmacovigilance systems.
• Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions.
• Responsible for supporting and leading technical root cause analysis and works with vendors to resolve Pharmacovigilance systems related issues.
• Responsible for improving performance by coaching, mentorship, and training to develop both technical and professional skills within the team.
• Support audits and inspections.

What we expect of you

Basic Qualifications:

• masters degree with 4 - 6 years of experience in Computer Science, IT or related field OR
• bachelors degree with 6 - 8 years of experience in Computer Science, IT or related field OR
• Diploma with 10 - 12 years of experience in Computer Science, IT or related field.
• Excellent problem-solving skills and a passion for tackling complex challenges.
• Collaborative spirit and effective communication skills to work seamlessly in a multi-functional team.
• An ongoing commitment to learning and staying at the forefront of AI/ML advancements.
• Experienced in AI/ML technologies and staying at the forefront of AI/ML advancements.
• 5 + years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database.
• 2+ years of management or leadership experience or leadership of or leading a team of technical experts .

• Preferred Qualifications:

  Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL.
• Experience with API integrations such as MuleSoft.
• Solid understanding of using one or more general programming languages, including but not limited to: Java or Python.
• Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients.
• Sharp learning agility, problem solving and analytical thinking .
• Experienced in managing GxP systems and implementing GxP projects.
• Extensive expertise in SDLC, including requirements, design, testing, data analysis, change control.

Professional Certifications:

• SAFe for Teams certification (preferred)
• SAFe Product Owner and SAFe Product Manager (preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Excellent leadership and critical thinking abilities.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams .
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Ability to deal with ambiguity and think on their feet.
• Ability to influence and drive to an intended outcome.
• Ability to hold team members accountable to commitments.