Manager-Individual Account Maintenance.

As an Account Maintenance Manager, you will be responsible for overseeing the maintenance and management of individual customer accounts. Your key responsibilities will include: - Ensuring all account information is accurate and up to date to provide high-quality service to customers. - Adhering to regulatory requirements and internal policies, including AML and KYC guidelines, to maintain compliance. - Addressing customer inquiries and resolving any issues related to their accounts promptly and effectively. - Identifying and implementing process improvements to enhance the efficiency and effectiveness of account maintenance activities. - Leading and training a team of account maintenance professionals to ensure they are well-equipped to perform their duties effectively. - Collaborating closely with other departments, such as Compliance and IT, to ensure seamless account maintenance operations. - Preparing and presenting reports on account maintenance activities, highlighting key metrics and areas for improvement to drive performance. No additional details of the company were provided in the job description.,